Nido Castle Hill

Booking Deposit of £100 required to confirm your booking (Deposit is refunded at the end of the tenancy)

You will then have the choice to pay everything up front, in four or ten instalments (location dependent). 

When choosing multiple instalments, the full accommodation fee for your stay will be divided into separate amounts. The first instalment is due prior to check-in on 14 August 2020.

Other instalment plans :

Four instalments: second due 4/10/2020, third due 04/01/2021 and fourth due on 04/04/2021.

Ten instalments: instalment dates are as follows, 14/08/2020, 01/10/2020, 01/11/2020, 01/12/2020, 01/01/2021, 01/02/2021, 01/03/2021, 01/04/2021, 01/05/2021. The due date for the tenth instalment is 01/06/2019.

Mode of Payment:

Domestic UK debit, International (non-UK) debit cards, credit cards and American Express.

Updates To Policy
 

1. Flexible start dates. Arrive late, up until 90 days

• Reserve your room care-free. We've got you covered. If you are unable to start your Nido stay due to Covid-19 travel restrictions in the UK or your home country, you will not be charged for your unused room.
• The 'free late arrival' period (max. 90 days) will begin on your contract start date and will continue up until the date the relevant lockdown restrictions has been lifted or your University opens the course on campus.
• Students affected by Covid-19 restrictions will be able to take advantage of this policy, if you are either:
• not allowed to leave your home country due to your home country government travel restrictions;  
• unable to enter the UK due to UK travel restrictions;  
• have a postponed Semester 1 course start date;  
• or your University switched to 100% e-learning for Semester 1. 

2. Arriving after 90 days? We're here for you.

• If you are unable to start your Nido stay any later than 90 days following your contract start date, you will not be charged for the first 90 days of your licence agreement. However, the original terms of your licence agreement will resume on the 91st day which means you will need to pay for your stay from that day onwards.
• We understand this crisis has impacted many of you financially and we remain committed to supporting our students as much as we can during this time. Therefore, if you are affected by the 90+ days policy, you do have the option to find a replacement to take over your licence agreement. For any students facing financial hardship, we are here to listen and we will do everything we can to try and help. Please contact your Nido team, they will carefully review each situation on a case by case basis.

3. No place or visa? Don't Pay!

• Has your course changed to online learning for semester 1, 2, 3 or maybe even all 3?
• Has your course been cancelled?
• Have you not been able to get a visa?
• Or perhaps didn't get into Uni?

Not to worry, you will not be liable for any charges against your licence fees.

To be eligible for this policy you need to inform us in writing by the 17th August 2020 latest.

4. We match your new course date to your contract start date

If your course is postponed from its official 20/21 start date, we will happily align the start date of your licence agreement with the new start date of your Uni course. All we need is written confirmation from yourself and an official notice from the University. Please note that this date is non-negotiable.

Regular Policy

You get 7-days cool off period (Free cancellation period) from the time you book your room to cancel your booking. If you cancel within the 7-days period, you will get a full refund of your deposit.

If you are outside the 7-days cool off period, you may cancel, but are required to find a replacement tenant. Until a suitable replacement is found, you may not be released from the tenancy agreement and are liable to pay the rent.

If you are making a late application and your Check-in Date occurs before the 7-day period expires, your rights end on your check-in date

The Landlord may cancel, if you do not provide the required documents before the check-in, or pay the rent. Deposit will not be refunded and you will still be liable to pay any rent due.

Q. Who can live at Nido?
We accommodate all students that are 16 years of age or over, from any university and any country in the world. Please note that you should be:

• a student who is taking a full-time course at University
• a student on an organized study-abroad programme
• a student enrolled full-time in a language school
• or a student conducting a work placement course as part of a degree-granting programme
• you must be 18 or over at the time of check-in.

*You are able to book from the age of 16 at time of check-in however you will need to supply us with an indemnity form and comply with our under 18-year-old policy.

Q. What is the contract length?
We offer 43 and 51-week contracts. Please enquire for short term stays.

Q. What documents do I need to check in?
You will need to show proof of studies from your university by way of your acceptance letter. We would also need you to send us a digital passport photo for your key card ID and a photocopy of your passport (and Visa if required) for identification. We need to receive all these documents prior to check-in and you can send them to us electronically as well. Please note that we will also need your signed contract with us prior to check-in.

Q. What do I need to pay before I arrive?
You only need to pay a £300 refundable deposit to secure the room with us. The remaining fees for your stay are then divided into two installments, the first of which is payable prior to arrival.

Q. Will I have Internet in my room?
Of course! Nido offers 100MB WIFI throughout the residence. Our new broadband even allows you to upgrade up to 200MB/s. You can bring an Ethernet cable to connect to the internet in your room as well.

Q. What are the guest policies?
We offer residents unlimited day and night guests. For your own safety and security, we have a few guest policies in place. You can have unlimited guests visiting during the day between 8 am and midnight. For overnight stays, one guest can stay for a maximum of 8 consecutive nights throughout the month. All guests must be 18 years of age or over. You will have to sign in your guests and they must bring a photo ID to gain entry in the building.

Q. Will my room be cleaned?
If you wish you can clean your room yourself. But if you’re not a fan of cleaning, we can offer you a range of room cleaning packages starting from £20 by a member of our housekeeping staff. You can choose from Standard, Premium and Check Out cleans. Please check with a member of staff at reception when you check-in.

If you’re in an Ensuite Apartment, we provide weekly kitchen cleans free of charge however additional cleaning is available as per the above pricing and packages.

Q. What is not included?
Almost everything is included in the rate, there are just a few bits and bobs in addition. You can use the fitness center for free, 24-hours-a-day. All you need to do is to sign a disclaimer to learn how to safely use the equipment. Fitness classes are frequently organized but you will need to pay the instructor a small fee for the class. We have a set of vending machines with loads of snacks and drinks but these are at your own cost. You can pay for your laundry on a pay-per-use basis and you can book room cleans at reception for a set fee. We also have a dry cleaning service onsite who offer laundry and dry cleaning services at great student prices.?

Q. Will I have a TV in my room?
TVs are not provided in the rooms however you are welcome to bring in your own. You’ll be able to connect the TV to a centralized cable system however you will need to purchase a TV license during your stay.?

Q. Will I have a phone in my room?
If you wish, you can set up a phone in-room to make and receive external calls for £10 per month plus the cost of VOIP calls. You can set up a phone in your room through our internet service provider. All you need to do is purchase a VOIP phone through them and pay for your calls. Or you can simply choose to use an internet-based service like Skype and set up an account with them.

Q. Do You have laundry facilities and how much does it cost? 
We have a laundry room onsite with several washers, dryers and ironing boards which you can use 24/7. You can find the laundry room just off the main communal space on the ground floor.

Fees are: £2.80 per wash and £1.80 per use of the dryer.?

Q. Can I change my room after I move in if I don't like it? 
Yes you can, but we can only offer this if there is still space available and you have a valid reason. Please bear in mind that different rooms are offered at different prices and it may be that you have to pay a different rate to occupy a different room. The rates are based on a number of things, e.g. size of the room, location in the building and availability.

Q. Locked out of my room?
You will receive 2 keys (room and post-box) and 1 access FOB as a resident. You will need to pay £30 for a new room key to cover the costs, £15 for a new post-box key and £10 for a new access FOB.

Q. Are there monthly Events or activities Planned for residents? 
We organise a full monthly calendar of social parties, career events and learning workshops for all residents.

Q. Is there extra storage space onsite? 
Yes, we have storage cells on site. The cost for this is £30 a month.

Q. Can I share a room with my friend who is also a full-time student? 
Yes, two full time students who are friends can share a studio on a dual occupancy basis by paying 15% extra per week and splitting the rent.