Q. What's it like living in this accommodation?
The accommodation is a unique setting where over 300 people from all over the world come together to live, study and experience the best of Brisbane. The Social Club in the property is the best way to socialise as it gives advantage of UR Events team tasked with running regular events to ensure an opportunity to mingle and meet your fellow tenants, as well as experience community life in Mt Gravatt. There will be plenty of events from BBQ’s to Pool Parties as well as community and charity initiatives to give a bit back. In addition to this, the accommodation is also in the process of putting together a membership card that gives you benefits and discounts at surrounding restaurants and shops. Other events can also be facilitated from time to time as demand presents such as group fitness classes, dancing classes, walking or riding groups, etc.
Q. Do I get a discount for paying upfront?
Yes, if you wish to pay your rent upfront and avoid the hassle of regular payments.
Q. How much do I have to pay before moving in?
After you have received an email confirming your approval you need to pay 2 weeks rent within 7 days (you are entitled to great savings if you make pament by pre-paying your lease. The property requires ongoing rent payments to be made every fortnight (if you are not electing to utilise the pre-pay option). Direct Debit Authorisation forms (bank or credit card) are available to facilitate more convenient rent processing. Upon Check-in you will need to pay equilivent of 4 weeks rent to reception, and this money will be held as your bond.
Q. How safe is the accommodation?
The resort is fully enclosed with security gates and a CCTV system.
Q. What are the different payment methods?
Rent is to be paid via direct debit of your bank account or direct credit of your credit card. Rent is paid fortnightly in advance. If you don’t have an Australian bank account you can pay by credit card at reception. If you are wishing to make lump sum (6 or 12 month) prepayments EFT directly to the provider's bank account are acceptable.
Q. What do I need to do to apply?
Act straight away to ensure you don’t miss out – we generally have very high occupancy levels so it is important to get in early. If your application is successful you will have 48 hours make your initial deposit. During this time a room will be held for you. If these amounts have not been paid within 48 hours you can no longer be guaranteed an apartment.
Q. Why do I have to pay a Bond?
A rental bond is money that the tenant pays at the beginning of a tenancy which the lessor can claim if the tenant owes money for rent, damages, or other costs at the end of the tenancy. It is not rent in advance. Bond is lodged with the state government authority, and assuming you look after everything it will be refunded to you when you leave. This is a standard requirement for rental accommodation in Brisbane.
Q. Are there shops & transport close by?
One of the largest shopping centres in Queensland is about 5 minutes walk and 2 minutes drive from the property. Everything you want is under one roof at Garden City - banks, department and discount stores, boutiques, electronics, hair and beauty, supermarket, fast food, Gold Class cinemas, Bars, affordable and restaurant dining and more.
Q. How do the internet accounts work?
You can connect to the internet as soon as you have checked in at Reception. You will be given your username and password, with a easy to follow instruction guide for setting up the internet. The property has wifi throughout the complex. The Internet is capped at 200gb per month per person.
Q. Who do I contact in an emergency?
An onsite management staff or security person is available for any emergency at any time during the day.