Q. What's included?
Internet, water/sewer, electricity allowance of $12.50 per bed in double occupancy bedrooms and $25 per bed in single occupancy bedrooms. No electric allowance for Studios.
Q. What appliances are included?
Black on Black GE Energy Star appliance package including refrigerator, microwave, dishwasher, and gas oven/cooktop.
Q. What furniture is included?
Furnished private bedrooms and Mission shared bedrooms have full-size beds with mattress, Imperial and Montezuma shared spaces have a twin bed with mattress. Bedrooms include two sets of under bed double drawers, desk, chair, nightstand. Living rooms include a couch, oversized chair, coffee table, end table, bar stools, and 42″ TV. the furniture for Aztec Studio Apts: Full-size bed w/ mattress, two sets of double drawers, couch, coffee table, dining table w/ 2 chairs, 42” TV.
Q. What is the pet policy?
No pets allowed.
Q. How do you decide who I live with?
The online housing application includes an Interest page with several questions related to cleaning habits, sleeping habits, studying habits, hobbies, etc. This data is used for roommate matching. We do not guarantee a perfect match for all roommates.
Q. Can I change rooms if I am unhappy with my allocated roommate?
You can transfer units based on availability. Transfer fees and documentation will be required before you can pick up new keys.
Q. How are maintenance requests handled?
All residents have a 24-hour Resident Portal where maintenance requests can be submitted. Requests can also be submitted over the phone or in person at the office. Maintenance requests are completed in order of priority and date received. Most requests will be completed within 48 business hours. Any delays will be communicated to the resident. After hours emergencies must be reported to the office via the after-hours service line and will be responded to within 1 hour.
Q. Do you provide summer housing?
Our community provides housing all year round and would love to accommodate you for the summer months based on availability.