The Hub London Accommodation

Updates to Policy (Applicable only to International Students)

Covid-19 (Coronavirus) Booking Information for 2020/21
 If you book a room at this property for September 2020 today but are then disallowed from travelling to the UK due to the relevant
Government travel restrictions, exclusively as a result of Covid-19 and therefore no longer require the room, you will be released from your booking – see below Terms & Conditions.

Terms & Conditions:

- This guarantee is open to all international students applying for higher education in
the UK for the 2020/21 academic year.
- If an applicant is disallowed from travelling to the UK exclusively as a result of Covid-
19, they need to provide evidence from either the UK Government or from the
- Government where you live confirming this advice (in English). This must be provided
to property no later than 1st August 2020.
- On production of the relevant Government confirmation (in English), the applicants
booking will be cancelled in full, with a full refund of any 2020/21 rental payments
made.
- Any applicants who do not provide evidence by the dates outlined above, will be held
to their tenancy agreement and will be liable for all contractual charges.
- Email confirmation will be sent to all students that are accepted onto this guarantee
once they have paid advance rent and confirmed their guarantor details where
applicable.
- Please note in the case of dual occupancy both parties must be eligible for this
guarantee in order for it to apply.
- Please note that if you cancel the room and rebook, the room may not be available,
and the price may be revised in August and September 2020.
- These terms and conditions are correct as at 25th March 2020 but property reserves the right to change them or remove this guarantee at any
time without prior notice.

Regular Policy

You may cancel the tenancy agreement that you have entered into with us by giving us written notice of your intention to cancel on the following basis:

(a) If your notice of cancellation is received by us in writing within 72 hours after you have submitted an application form and the period of the tenancy has not commenced, we
will make no charge and the initial rental payment of £300 will be refunded in full; or

(b) If your notice of cancellation is received by us 72 hours after you have submitted an application form on or before 31st July 2021 and the period of the tenancy has not
commenced, you may cancel your booking by writing to us provided that we will be
entitled to retain £100 of the total initial rental payment; or

(c) If your notice of cancellation is received on or after the 1st August 2021, we will not accept a cancellation/surrender of your tenancy agreement for the Room until a replacement tenant is found for the Room. We shall endeavour to re-let the Room however cannot guarantee that we will be able to do so. You will remain liable to pay the rent for the Room and all other charges and costs under your tenancy agreement for the period to the date that a replacement tenancy for the Room commences. We reserve the right to charge you a fee in the sum of £100 as a contribution towards our administration costs incurred in dealing with the surrender of the tenancy agreement and the sourcing of a new tenant.

If a replacement tenant is found for the Room we will release you from your tenancy agreement with effect from the date that the new tenancy agreement for the Room begins. 

In the event you fail to honour your contractual obligations in relation to the payment of rent
on the due dates before occupation of the Room, we may cancel your tenancy agreement by
giving you notice in writing of cancellation; in the circumstances we will not repay any
advanced payments made by you to us.

In the event that we cancel the tenancy agreement at any time before occupation of the Room by you, we shall give you as much advanced written notice as we can in the circumstances and will repay the initial rental payment to you and any other fees that we have taken from you in connection with the tenancy.

Q. Which Rooms have a TV and do they come with a licence?

All rooms have a TV but you will need to purchase your own TV licence. Our communal area comes equipped with a large screen TV, however, that requires no TV license.

Q. Where is the nearest supermarket?

Tesco Vauxhall Express is 4-minute walk, and there is a little Waitrose just 3 minutes’ walk away

Q. Is there always a member of staff available?

There is 24 hours, 7 days a week, staff presence on the site. The management office is open at various times throughout the week.

Q. Is there a medical centre nearby?

Yes, Vauxhall Surgery on Jonathan St is just a 9-minute walk from The Hub

Q. Is The Hub safe and secure?

Yes – 24-hour a day staff presence, CCTV covering all entrances and communal areas, and secure key fob access is available.

Q.How far is the city centre?

The Hub is minutes away from Central London, which can easily be accessed by walking or public transport

Q.How far are the bus/train stations?

Bondway Bus Station and Vauxhall Train Station & tube are only a 3-minute walk away

Q, How close is my university?

A 30-minute walk or 8 minutes on the bus to King’s College Waterloo Campus; 13 minutes on the bus to London Southbank University; 17 minutes by tube to University College London

Q. Do I need to pay council tax?

No. If you are a full-time student in the UK you do not have to pay council tax. You will, however, be required to provide a council tax exemption letter from your place of study which you will then send by post to the Lambeth Council tax department.

Q. What should I do if I am having financial problems?

If you are having financial difficulties, you should contact a member of the management immediately. Failure to do so could result in interest charges being added to your account if you fail to pay on the due dates as well as legal proceedings being started against you and, where applicable, your guarantor. Management staff can usually advise you of where to go to get additional financial help which will assist you in meeting your financial obligations.

Q. Can I smoke in the accommodation?

No. Smoking is not permitted in any area within The Hub. You can smoke outside the accommodation in designated areas and in the courtyard during the day. The courtyard closes at 11pm until around 7am

Q. Can I move in before my contract starts?

Yes, it may be possible for you to move in earlier if your room is available. This is dependent on your room type and how much earlier you intend to move in. 

Q. Can I cancel my contract before I move in?

No. Once the Assured Shorthold Tenancy (AST) has been signed by you, you are bound by the terms and conditions of the agreement.

Q. Am I allowed to have guests?

Yes. It is your home so you are allowed to have guests visiting you.