Q. Can I live at the property?
You must be a full-time student, and be 18 years or older to live in the property. You can book with this property whether you have a conditional or unconditional offer. However, please be aware of the cancellation policy prior to booking should your place at university not yet be confirmed.
Q. Are pets allowed?
No, pets are not permitted in the buildings.
Q. What are your contract lengths?
44 and 51.
Q. Can I choose who I live with?
If you are applying to live with friends, please ensure that you enlist the details of friends that you would like to live with in the booking form with us, we will then contact them and make the arrangements for you!
Q. Can I choose my room?
Rooms are allotted on first cum first served basis.
Q. Do I have to move out in the holidays?
No, your room is yours for the full contract period! You won’t have to move out in the holidays, so you won’t have to remove your belongings every term.
Q. How do I book a viewing?
You can book a viewing by sending us an email.
Q. How do I cancel or re-arrange my viewing?
By dropping us an email for the same.
Q. How long does a viewing take?
Usually up to 30 minutes. However, the sales team are always happy to spend as much time as is needed assisting you with your booking.
Q. What will I be shown on my viewing?
All communal areas and room types requested (dependent upon availability).
Q. What is included in my rent?
All utility bills are included in your rent such as gas, electricity and water and unlimited wifi*. However, your TV license is not included and this is the sole responsibility of the resident as this is not classed as a utility.
Q. What do I need to provide to be a guarantor?
Please note to be a guarantor you must be in full time employment or a homeowner and lived in the UK (England or Wales) for more than 5 years.
You can provide:
A copy of proof of identity (with photograph) such as:
- Driving License
- ID Badge
A copy of proof of address (less than 3 months old) such as: Utility bill statement (i.e. Electricity, Water, Telephone)
- Bank statement
- Council tax bill for current year
Q. Can I move in before I pay my rent?
Students who are up to date with their rental schedule are only allowed to move in early.
Q. What happens to my deposit?
Your deposit is placed into a Deposit Protection Scheme, where it is held safely throughout the academic year.