Do I need to have a UK based guarantor for booking a student room at Chapter Spitalfields?
A guarantor can be anyone who is not a full-time student, and they do not need to be a UK resident. Your guarantor will take responsibility for any unpaid arrears during your tenancy period.
Is there an age limit for booking accommodation?
There are no such upper age limits in booking accommodation; however, students need to be above 18 of age for England and Scotland, and in full time education. This is due to the legally binding tenancy agreement that each tenant is required to sign before living at Chapter Spitalfields.
How secure is the accommodation?
A CCTV is installed in and around the property, an electronic key fob entry system for the main entrance, common areas, each flat and bedroom. There are also spy holes in each flat and bedroom door, intercom in the flat, 24/7 on site staff and a 24/7 mobile number.
Do I have to pay council tax?
Students don’t have to pay council tax in the UK, however, payment exemption doesn’t happen automatically so you will need to inform the council that you’re a student. As a student, you must apply for council tax exemption yourself, as nobody else can apply for the same on student’s behalf.
Do I need a TV Licence?
All TV's provided have licences. If you bring your own TV or if you want to watch or record programmes as they are being shown on any other device, such as your mobile phone, tablet or computer, you will need a TV Licence.
What if something in my flat breaks or isn’t working?
Let us know as soon as you can, either by email or by visiting reception. Our onsite team are here to help 24/7.
Can I have pets at Chapter Spitalfields student accommodation?
No, pets are not allowed under the terms of your tenancy agreement.
What happens if I don’t get on with my new flat mates?
We want your university experience to be a good one so if you are having any issues with flat mates please let us know. We will do our best to help resolve any problems you might be having.
Can I receive post and parcels?
Yes, your flat has its own lockable mailbox in the property’s mailroom. You will receive your mailbox key when you arrive. If a