The Bridewell, Liverpool

Updates To Policy

- If a student is unable to travel to UK due to travel restrictions, they will be released from the contract and their deposit will be refunded back.
 
- Deposits have been reduced to £1-£10 for booking right now and if a student is unable to travel to UK due to travel restrictions, they will be released from the contract and this deposit will not be refunded back.
 
- If there is travel ban, then the start date of the contract will be amended for the student to coincide with the end of travel ban
 
- If the University delays their course date, then the start date of the contract will be amended for the student to coincide with the University start date.

Cancellations Policy -

You may cancel without penalty during the seven working days starting from the date you confirm the tenancy agreement.

You can cancel at any time during- Up to and including 90 days before the start of your tenancy, but there will be an administration charge of £250, this will be deducted from the booking fee paid. If you are able to provide a suitable replacement tenant to take your place, the administration charge will be reduced to £50. Again, this will be deducted from the booking fee paid by you and the balance will be returned to you. A suitable replacement tenant must fit in with the current room allocation arrangement, therefore if you have been allocated a single sex flat, the replacement must be the same sex. 

During the last 30 days before the start of your tenancy, you will only be able to cancel this agreement if a suitable replacement tenant is found to take your place. Either you can find a suitable replacement tenant yourself, or we can find one for you. However, if it is left to us, we will only do this after all our other rooms have been let. In either case, there will be an administration charge of £250.

Cancellations after the move in date-

You will only be able to cancel this agreement if a suitable replacement tenant is found to take your place. Either you can find a suitable replacement tenant yourself, or we can find one for you. However, if it is left to us, we will only do this after all our other rooms have been let. In either case, there will be an administration charge of £250.00 which will be deducted from the deposit paid provided there is no damage to your room. A suitable tenant must fit in with the current room arrangement, therefore if you are in a single sex flat, the replacement must be the same sex too.

Cancellations made by students making a re-booking for the following year:

This is exactly the same as the one for a new student's booking, mentioned-above.

Please note, that all cancellation /refund requests should be made in writing.

Q. What about Council Tax?

All residents are required to be full-time students and on this basis qualify for Council Tax exemption. You will need to contact the Council to obtain your own exemption certificate and a copy must be given to our team!

Q. Do I need Content Insurance?

We recommend you take out the adequate cover for all of your personal belongings. Specialist student contents products are available.

Q. Can I request single-sex flats?

Yes, we will match your requests whenever possible when rooms are allocated. Unfortunately, we cannot guarantee all requests. The earlier you apply, the better.

Q. How many students will I be sharing with?

City Point clusters range between 3 and 9-bed spaces.

Q. Is there any Car Parking?

There are limited car parking spaces available at City Point. CARO cannot accept responsibility for loss or damage of property or vehicles parked in or around our properties. All vehicles are parked at the owner's own risk.

Q. What do I need to bring along when I move In?

a basic checklist is given as below:

Bedding & Towels – don’t forget to check the bed size, most of our beds are three-quarter double (which is 4 ft), but The Bridewell is mainly standard double (which is 4ft 6in).

Kitchen Equipment – we supply the cookers, microwaves, kettles and kitchen sink! You will need to bring your own equipment for cooking and crockery, cutlery.

Housekeeping – we supply a vacuum cleaner, dustpan and brush, mop and bucket and an ironing board for your convenience. You will need to bring your own iron, washing up equipment, laundry powders and cleaning products. Don’t forget your loo rolls!

Your own personal belongings – whatever you need to make you comfortable. There are a few items not allowed at our accommodation, these are listed in the code of conduct as well as your tenancy agreement and include candles, oil burners, tea lights, oil heaters, fairy lights, deep fat fryers or chip pans, laser pens and also any large items of furniture or equipment.

 Q. Who do I contact in the case of an emergency?

 They have a concierge on site 24/7, so please report to them in the event of an emergency.