Over 1.5 million student rooms across the US, UK, Ireland, & Australia
The world's largest student housing provider
Trusted by students in 177+ countries
24x7 personalised support, Lowest price guaranteed, No booking fee, Free cancellation
Student-certified: on Trustpilot
Over 1.5 million student rooms across the US, UK, Ireland, & Australia
The world's largest student housing provider
Trusted by students in 177+ countries
24x7 personalised support, Lowest price guaranteed, No booking fee, Free cancellation
Student-certified: on Trustpilot

The world's largest student housing provider

Why should you book your student housing with us?

Finding and booking your student home can be overwhelming, and we are committed to making it safe and easy. That is why over 5 million students from over 177 countries trust us each year to find a place suitable to their needs!

Lowest price & best deals, guaranteed!

Get the lowest prices, plus Unilodgers exclusive offers that guarantee a sweet deal on every booking

Flexible is fun

Changed your mind? We don’t mind. Cancel or modify your booking easily within a specific time frame

Smart and easy

Our online interface makes it easy for you to safely and easily browse, book, and pay online for the spaces that make you go😍, with just a few clicks.

Real people, real time

Our easy system lets you do everything on your own. However, if you need any help, our Personal Student Advisors (who are real people, not bots!) are there to help you. From the day you start looking, until the day you move out, we offer 24x7 support.

The rent, the whole rent, and nothing but the rent.

No extra fees - the rent is all you pay.

All. The. Choices.

With over 1.5 million student rooms, we have something to suit every preference. Studios, private rooms, shared apartments, shared rooms - we’ve got them all.

The Village @ The Viaduct

Private Room/ Studio Flat

Ainsley St, Durham DH1 4BJ, United Kingdom Distance From University

About The Village @ The Viaduct

The Village at The Viaduct offers city centre student accommodation in the trendy and popular viaduct area of Durham. The Village is set around landscaped gardens and surrounded by the Flass Vale nature reserve. A short walk to Durham’s bus station provides direct access to Durham University within 20 minutes, meaning you can escape campus and be in the heart of city centre life.

At The Village at The Viaduct you can choose from all-bills included student living in a range of en-suite or studio rooms. And when it comes to relaxing after a long day studying sit back in the spacious communal lounge or landscaped gardens.

Features

Free CityBlock Discount Card

Parcel Service

Close to City Centre

Onsite maintenance

On-Site Laundry Facilities

Study lounge

Bike Storage

Wifi

Safety

24 Hour Security

CCTV

Price also includes

Electricity Bill

Gas Bill

Heating Bill

Water Bill

Wifi

Rooms from
£123 Per week

Private Room(3 types to choose from)

Standard Single En-Suite
1 double bed
Ensuite Bathroom

Standard Single Ensuite is nicely built holding good storage space. It offers a single bed, private bathroom, and a fully equipped shared kitchen.

Price £131/week

Move in

Move out

Total

18 Sep 2021

9 Sep 2022

£6,662

Stay 51 weeks

Price £128/week

Move in
6 May 2021

Move out
10 Sep 2021

Min. Stay 17 weeks

Price £128/week

Move in

Move out

Total

19 Sep 2020

10 Sep 2021

£6,510

Stay 51 weeks

Loft Style Single En-Suite
1 double bed
Ensuite Bathroom

Loft Style Single Ensuite is nicely built holding good storage space. It offers a single bed, a private bathroom, and a fully equipped shared kitchen.

Price £133/week

Move in

Move out

Total

18 Sep 2021

9 Sep 2022

£6,764

Stay 51 weeks

Price £127/week

Move in

Move out

Total

19 Sep 2020

10 Sep 2021

£6,479

Stay 51 weeks

Budget Single Ensuite
1 double bed
Ensuite Bathroom

Budget Single Ensuite is nicely built holding good storage space. It offers a small double bed, a private bathroom, and a fully equipped shared kitchen.

Price £125/week

Move in

Move out

Total

18 Sep 2021

9 Sep 2022

£6,357

Stay 51 weeks

Price £123/week

Move in
6 May 2021

Move out
10 Sep 2021

Min. Stay 17 weeks

Studio Flat(3 types to choose from)

Studio Apartment
1 double bed
Ensuite Bathroom

 The studio apartment is for those who need complete privacy. It offers a private bedroom, private bathroom, living area, and a fully equipped private kitchen.

Price £211/week

Move in

Move out

Total

18 Sep 2021

9 Sep 2022

£10,731

Stay 51 weeks

Price £201/week

Move in

Move out

Total

19 Sep 2020

10 Sep 2021

£10,217

Stay 51 weeks

Superior Plus Self Contained Studio
1 double bed
Ensuite Bathroom

Superior Self-contained Studio is for those who need complete privacy. It offers a private bedroom, private bathroom, living area, and a fully equipped private kitchen.

Price £175/week

Move in

Move out

Total

18 Sep 2021

9 Sep 2022

£8,900

Stay 51 weeks

Price £170/week

Move in
6 May 2021

Move out
10 Sep 2021

Min. Stay 17 weeks

Price £167/week

Move in

Move out

Total

19 Sep 2020

10 Sep 2021

£8,473

Stay 51 weeks

Superior Self Contained Studio
1 double bed
Ensuite Bathroom

Superior Self Contained Studio is for those who need complete privacy. It offers a private bedroom, private bathroom, living area, and a fully equipped private kitchen.

Price £165/week

Move in

Move out

Total

18 Sep 2021

9 Sep 2022

£8,391

Stay 51 weeks

Price £160/week

Move in
6 May 2021

Move out
10 Sep 2021

Min. Stay 17 weeks

Price £160/week

Move in

Move out

Total

19 Sep 2020

10 Sep 2021

£8,137

Stay 51 weeks

Payment Info
  • Full year payment: You pay for the entire years accommodation in one payment at the time of booking. Some of our locations will offer you the option of splitting the payment by making an initial payment on booking, this is usually a nominal sum of between £250-£500 which is deducted from the total payment which is due on the 1st July.
    NB: If you book a room after the 1st July you will need to make the full payment at the time of booking.
  • Instalment plan: The full years payment is broken down into several payments spread throughout the duration of your tenancy. You will need to make an initial payment when you book, this is usually a nominal sum of between £250-£500 which is deducted from your first rent instalment.
    Please note: To be eligible for an instalment plan you will need a UK Guarantor.

  • NB: If you book a room after the date shown for the first rent instalment you will need to make payments one and two at the time of booking.

  • Monthly plan: The full years payment is broken down into monthly payments spread across the duration of your tenancy. To be eligible for the monthly plan you need to use Housing Hand, our third-party guarantor scheme.
    Please note: Housing Hand will charge you a fee for their guarantor service this starts at £42 per month for eight months.
    NB: If you book a room after the date shown for the first rent instalment you will need to make payments one and two at the time of booking.
Booking Info

You may cancel the tenancy agreement that you have entered with us by giving us written notice of your intention to cancel on the following basis:

  • (a) If your notice of cancellation is received by us in writing within 72 hours after you have submitted an application form and the period of the tenancy has not commenced, we will make no charge and the initial rental payment of £300 will be refunded in full; or
  • (b) If your notice of cancellation is received by us 72 hours after you have submitted an applicationform on or before 31st July 2023 and the period of the tenancy has not commenced, you may cancel your booking by writing to us provided that we will be entitled to retain £100 of the total initial rental payment; or 
  • (c) If your notice of cancellation is received on or after the 1 st August 2023, we will not accept a cancellation/surrender of your tenancy agreement for the Room until a replacement tenant is found for the Room. We shall endeavour to re-let the Room however cannot guarantee that we will be able to do so. You will remain liable to pay the rent for the Room and all other charges and costs under your tenancy agreement for the period to the date that a replacement tenancy for the Room commences. We reserve the right to charge you a fee in the sum of £100 as a contribution towards our administration costs incurred in dealing with the surrender of the tenancy agreement and the sourcing of a new tenant.

If a replacement tenant is found for the Room we will release you from your tenancy agreement with
effect from the date that the new tenancy agreement for the Room begins.
In the event you fail to honour your contractual obligations in relation to the payment of rent on the
due dates before occupation of the Room, we may cancel your tenancy agreement by giving you
notice in writing of cancellation; in the circumstances we will not repay any advanced payments made
by you to us.
In the event that we cancel the tenancy agreement at any time before occupation of the Room by you,
we shall give you as much advanced written notice as we can in the circumstances and will repay the
initial rental payment to you and any other fees that we have taken from you in connection with the
tenancy.

Frequently Asked Questions

Q. Can I move in early?

Our standard tenancies have fixed dates and cannot be changed. However, if you are looking to move in earlier it may be possible to book an additional short stay tenancy, this will involve signing another set of paperwork and you will be charged for any additional nights.

Q. What documents do I need to bring to the property when I move in?

Please bring an official form of ID with you e.g. passport or provisional/driving license. If you have not already returned the original signed tenancy agreement you should also bring these with you.

Q. Haven't paid rent yet, can I still move in?

It’s really important that your rent is paid on time. Your first installment before moving in covers the first part of your tenancy.

Q. Can my family/friends stay for a few nights after dropping me off?

It is best to speak with the staff at the property to find out if this is ok. If it is only for an evening or two, that is usually fine.

Q. Where do I get my keys?

You can collect your keys from reception when you check in. Just come straight to the main reception with your photo ID and they will have the keys ready and waiting for you.

Q. I have been given a time slot but I might miss it?

That’s fine, you can arrive at any time that is best for you and we’ll get someone to come and let you in and get your keys for you.

Q. Can I have post delivered to site even though I am not there yet?

If you are having anything delivered before you arrive just make sure someone knows that it will be arriving there. You can notify the staff at the property of this so they can look after the parcels for you.

Q. How can I get directions to the property?

The easiest way to get directions would be to search the postcode on Google maps and find the directions on there.

Q. How can I get from the train station/airport to the property?

There may be many different transportation options but you can pre-book a cab-link to the property before your arrival.

Q. What time can I move in from?

You can move in any time from the start date of your tenancy onwards. If you are going to be arriving much later than the start of your tenancy, just let us know and we will arrange for someone to be there to greet you and make sure you get the keys for your new home.

Q. Can I smoke in my room?

There are usually outside areas for you to smoke with ashtrays provided.

Q. There is loud music playing above me, how do I make a complaint?

Speak to a member of staff at reception and they will ask a member of our Service and Safety Team to come to help you.

Q. My room is not like the website-I want to move. Can I do this?

All our show flats, and the images on our website, are representative of a particular room type unless labeled otherwise – however, they are not identical. Your room will have all the same features and fittings, just in a slightly different setup. If you are unhappy with your room, please speak to the reception team as there is often something we can do. Where there are other rooms available we will offer these as an alternative. To move room you will need to complete new tenancy paperwork, and there may be a small charge to cover the cost of making your original room ready for a new tenant.

Q. An emergency has happened back home and I need to cancel. Can I do this?

In emergencies, each cancellation request is looked at on a case-by-case basis and an early release is at the discretion of the manager.

Q. Some belongings of mine have been stolen, what should I do?

If something is stolen from inside your flat, or there has been a break-in, please contact the police and then inform the reception team. You will get a crime reference number from the police which may help you to recover the cost of the items, depending on your insurance cover. The police will usually contact us to obtain the CCTV footage from our Security and Safety Teams to assist them in any criminal matter.

Q. Can I get a mini-fridge for my room?

In most properties, you can bring small appliances for use in your room, but you will be solely responsible for any risk associated with them.

Q. What is my internet speed? How do I upgrade?

In most of our properties, your wireless connection speed will be 25Mb. There is the option of upgrading online to 32Mb. You can even choose to do this for a month at a time.

Q. What happens if I fail my exams during my stay? Do I have to leave?

If you leave university during your stay with us you will still be liable for the rent as per the tenancy agreement. Please check the cancellation procedure accordingly.

Q. Can I park on-site?

Car park is there for students. There is a weekly cost for booking a car parking space, but you can choose to pay this in installments.

Q. I have no hot water. What do I do?

You just need to raise a Maintenance Request Form via the My Account section. Once logged, the form will go directly to our maintenance team. Issues are rated on severity, so if it is a busy time please bear with us as it may take slightly longer for us to get to you than usual.

Q. Why are my windows restricted?

Your window may have a restricting device that limits how far it opens. It’s there for your safety so it’s important that you don’t disconnect or damage it, or let anyone else do so. If the window fittings do become damaged, you need to tell a member of the property team straight away. We check all the windows and their fittings regularly, to make sure they’re all safe and working properly. Depending on the floor you live on, it may be possible to derestrict your window upon request and with approval from the management of your property. Please speak to your reception team.

Q. Who's the manager?

Each city has dedicated managers for all our properties; you should be able to find out your manager's name by speaking to the staff at reception. The manager may not always be in your building as they may manage several properties.

Q. How can I pay my rent?

You can pay by credit/debit card or direct debit. You can pay by logging in and clicking on Make A Payment.

Q. Can I re-book my room?

Absolutely! 

Q. What does the insurance cover?

You can find out what your insurance includes by viewing the insurance certificate on our website. Some items are not included in our standard package - this includes accidental damage to items in your rooms, and loss or damage to personal items when you are outside your Unite Students property. Laptops and tablets, mobile phones and bicycles are not covered in the standard policy, however you can upgrade your policy so that your laptop, phone, tablet and other gadgets are covered, wherever you and your gadgets are, and this also includes a laptop and mobile phone replacement within 24 hours (one working day) of your claim being approved. You can add this upgrade for a small cost at any time during your stay.

Q. Where do I leave my keys?

You will be supplied with a check out envelope – please complete the front of the envelope with your name, room number and future address and leave it at reception. If the address where your deposit cheque needs to be sent has changed, then please also let us know on this envelope. If you need another envelope, please see your reception team.

Q. What happens if I check out and nobody is at reception?

If reception is not open, look for a fast check out key drop box where you can leave your check out envelope.

Q. Can I leave my belongings in my room? 

Not unless you have booked to continue staying with us in your room and have a valid tenancy. Anything that is left once you have checked out will be removed as we have to get the room ready for the next tenant. A charge may apply if we have to remove any leftover belongings, so please remember to clear everything out when you leave.

Q. Can I leave things in my room if I've rebooked for next year?

If you have a valid tenancy covering the time period, then yes you can. We just ask you to label any items in shared areas to confirm that they belong to you and not to someone else who has already checked out. This will help our cleaners.

If your booking finishes in June or July and your next tenancy starts in September, you will need to arrange a Summer Short Stay tenancy to bridge the gap. 

If you do not have a valid tenancy for the summer months, you will need to move everything out of your room and shared areas as someone else could be occupying the flat immediately after you leave.

Q. What's the latest time I can check out?

This varies depending on your property so check with a team member at reception well in advance of your check-out date. It is likely that the latest time will be 12:00 pm on the last day of your tenancy.

Q. Can I stay an extra day?

This depends on your room and property, so please speak to the reception team regarding extending your stay.

Q. When will I get my deposit back?

If you are staying in England, you will get your deposit back in the form of a cheque, sent to your home address, within 14 days after your tenancy end date.

If you are staying in Scotland, mydeposits Scotland will have emailed you a unique Release Code at the start of your stay. You need this at the end of your tenancy to authorise the return of your deposit.

Unite Students contacts Mydeposits Scotland at the end of your tenancy to confirm that you have checked out of your accommodation and advise on the deposit amount due to be refunded to you. This will be the full deposit minus any charges applied after your room has been inspected, or if your tenancy account has any outstanding balance due.

Mydeposits Scotland will email to tell you that we have started the release process. You have 30 working days from the date of this email to respond to the deposit release request. You will need to enter your Release Code to access any refund. If you do not respond within this timeframe, Mydeposits Scotland will return the deposit amount we have advised as due following your check out.

Q. I forget to put on the inventory that there was some damage I moved in. Will I  be charged?

Possibly yes, this is to be fair and consistent with our approach

Why book The Village @ The Viaduct with Unilodgers