Liberty Gardens Birmingham

If you’re in your first year, you’re able to cancel your contract right up until August, as long as you can provide the evidence that you are no longer attending that University (for example, proof that you have not been accepted by the university because of your A-Level results, or proof of acceptance at a different University in a different city). The actual cancellation cut-off date in August changes every year so please check your contract.

If you’re not a first year, or you have a change of heart after this date, we’ll do our very best to help you sell the room on to another student. Unfortunately, until this is sold, you’re still contracted to the payments and the terms of the contract.

Addition to the policy -

·  No Visa No Pay: if a student’s visa application is rejected or if the UK university application is rejected, the student needs to send the rejection letter to Unite, within 7 days of receiving it, and before the tenancy start date. The letter must include a date and the student’s name. On production of this the student will be released from their tenancy. The T&Cs for these policies can be found on Unite Students website.

· Visa processing delay: If a student cannot get a visa on time to come to the UK and wishes to cancel their booking with Unite, but is unable to provide a proof that the visa cannot be issued: the student must contact Unite Students, or the agency who helped process the booking. Unite Students will support the students on a case by case basis.

· University / School intake delayed: if the start date of a course has been postponed to a later date, the student can provide evidence showing the new start date, then Unite will delay the tenancy start date to suit the new start date of the course. The student will only be liable for the rent from this new start date.

· Travel Ban: if there is a travel ban either in the student’s country of origin, or in the UK, preventing students from traveling as planned: students affected by the ban can contact Unite Students or the agency who helped with the booking. Unite Students will delay the tenancy start date until the end of the travel ban. The student will only be liable for the rent from this new start date.

· Early leave request: We are also aware that some students may want to leave the UK and return to China / to their home country over the coming weeks.
If a student decides to leave early then just to confirm that our early leave policy will be enforced.
That means they will be liable to pay the remainder of their tenancy unless they can find someone to take it over for the remainder of the term.

Q. Do I have to pay a deposit?

Yes, there’s a £200 Tenancy Deposit required for every room at the point of booking, but if you're currently staying with us we'll carry your Tenancy Deposit across to your new booking.

Q. Can I specify any preferences for my new flatmates?

We’re happy for you to state your preferred gender to share with, as well as their year of study. We’ll do our very best to sort this out. 

Q. What happens if I change my mind completely?

If you’re in your first year, you’re able to cancel your contract right up until August, as long as you can provide the evidence that you are no longer attending that University (for example, proof that you have not been accepted by the university because of your A-Level results, or proof of acceptance at a different University in a different city). The actual cancellation cut-off date in August changes every year so please check your contract.

If you’re not a first year, or you have a change of heart after this date, we’ll do our very best to help you sell the room on to another student. Unfortunately, until this is sold, you’re still contracted to the payments and the terms of the contract.

Q. How do I pay my rent?

All rent is collected by debit or credit card or a bank transfer on an agreed date. Unfortunately, these are the only methods we accept – so no cash, foreign currency or travellers cheques, please.

This actually makes life easier for you as you don’t have to remember to bring anything from home.

When you book your room, we’ll need your bank card details so that we can set up a payment plan to take payments from you directly.

Remember, those little devils at the bank might charge you to make payments, so please check and make sure you understand their policies before making any commitments.