Altura Accommodation, Birmingham

We require a holding deposit to secure your room. Your holding deposit will be equal to one week’s rent. This is shown as a credit against your first rental payment.

Rent will need to be paid in full via TransferWise BACS if you do not have a UK-based Guarantor or a guarantee from Housing Hand.

If you have a UK-based Guarantor or guarantee from Housing Hand then you can pay your Rent by Direct Debit on the first of the month either in 4, 10 or 12 instalments whichever is most convenient.

The property wants to make rent payment as easy as possible which is why they operate a Direct Debit system for anyone on an instalment plan. Set it up at the start of the year and your rent will be automatically paid out at each due date, a smooth and simple process.

Cancellation Policy

1. Either party may terminate this Booking (and the Tenancy Agreement, if completed) by sending an email to the other party at any time during the 7 days after the date of this Booking (the “7 Day Cooling-Off Period”) unless the Move-In Date has occurred before then. If the Booking is cancelled during this period the Landlord will not charge the Tenant any sums due under the Tenancy Agreement and any Holding Deposit, Deposit, or advance of the Total Rent paid to the Landlord will be returned to the Tenant.

2. If the Tenant is a prospective first year undergraduate student and the Tenant’s offer of a place at the University is withdrawn for one of the following reasons:

2.1. by the University as a result of the Tenant not having achieved the required entry grades; or

2.2. if the Tenant chooses to go to a different University as a result of having exceeded the Tenant’s expected grades; or

2.3. the Tenant’s place at the University is withdrawn as a result of the Tenant’s student visa being denied; the Tenant may be eligible to be released from this Booking (and the Tenancy Agreement, if completed) provided the Tenant supplies the Landlord with the following evidence:

• in respect of clause 2.1, a copy of the written rejection letter from the University or a screen shot of the Tenant’s UCAS which confirms that the required results were not achieved for the University; or
• in respect of clause 2.2, a copy of the proof of acceptance of your new University by UCAS adjustment; or
• in respect of clause 2.3, a copy of written rejection letter from the University which confirms that the Tenant does not have the relevant Visa and a copy of the relevant Visa rejection correspondence

2.4. The Tenant must send the documents to the Landlord via email within 7 days from the date the Tenant’s results are published or within 7 days from the date the relevant Visa rejection correspondence is received. The Landlord will verify the documents and the Tenant will be obliged to supply any additional information requested by the Landlord. Provided that the Landlord is satisfied with the documents provided this Booking (and the Tenancy Agreement, if completed) will be cancelled and any Holding Deposit, Deposit or advance of the Total Rent paid to the Landlord will be refunded to the Tenant.

3. The Landlord may terminate this Booking (and the Tenancy Agreement, if completed) if the Tenant;

• Fails to provide the documents set out in Part 2 of the Rental Requirements; or
• Fails to take occupation of the Unit within 7 days of the Move-In Date (save where prior arrangement has been made between the Landlord and the Tenant).

4. To the extent provided by law, the Landlord shall not be liable to pay damages to the Tenant if the Landlord cannot give possession of the Unit to the Tenant on the Move-In Date for reasons beyond the Landlord’s reasonable control and in such case the Tenant shall not be liable to pay any part of the Total Rent or perform any of the other Tenant’s obligations prior to the date on which possession of the Unit can be given. The Tenant may terminate this Booking (and the Tenancy Agreement, if completed) if the Landlord is unable to give possession of the Unit to the Tenant within 90 days of the Move-In Date and any Holding Deposit, Deposit or advance of the Total Rent paid to the Landlord will be refunded to the Tenant.

5. Following cancellation of this Booking (and the Tenancy Agreement, if completed) in accordance with this clause the Landlord will be entitled to re-market the Unit immediately to other prospective tenants.

Q. What’s included in my rent?

All utility bills (gas, water and electricity), and your own private wifi network are all included in the rent. Free weekly grab and go breakfast, coffee, 24/7 staff on site and cleaning of communal areas is also included.

Q. Can I share my room?

Yes. Dual occupancy is accepted in Studio rooms only. Couple-friendly rooms are identified at every property and can be searched for within our booking system. Couples will both need to sign the Tenancy Agreement and be jointly/severely liable for the rent. A 20% uplift to rent is applied to all couple-friendly rooms.

Q. I am under 18, can I book with Novel?

Yes. We do students who are 17 years of age to book with us, but they should be turning 18 prior to move-in (or shortly thereafter).

Q. Who needs a guarantor?

If you would like to pay your rent in instalments, you will need to have a UK-based guarantor or a guarantee from Housing Hand.

If you are part of a couple booking a room with us and paying in instalments only the lead-tenant requires a Guarantor. However, as you are jointly and severely liable for the rent should they choose to not guarantee you both then your partner will require their own UK-based Guarantor.

If you are under 18 at the time of booking then you will require a Guarantor and that person must be your parent or legal guardian.

Q. Can I bring a pet?

No, unfortunately pets are not allowed. Of course, if you need a guide dog or working dog to assist you, please do get in touch to discuss your options with the Novel team.