Q. The contract dates don't suit me, can I negotiate?
All of our contract dates are non-negotiable.
Q. What is first-year exemption? am I eligible?
If you are a domestic first-year student applying through UAC / VTAC / QTAC / TISC you may be eligible for First Year Exemption.
You are eligible if:
* You did not get accepted to the university
* Were accepted to another university
* The course is now wholly offered online (ie not being taught internally)
If your contract has not commenced you will be refunded your security deposit and cleaning fee where applicable. Please note the application fee and registration fee if applicable are non-refundable.
If your contract has started, you are liable for rent up to the date of notification / moving out of the village.
Your security deposit and associated fees (excluding application, registration and cleaning fees where applicable) will be refunded.
Please note The First Year Exemption will not apply where you have accepted a University Offer but you elect to defer or withdraw from your studies. You must notify Village Management in writing (Resident Notification) within 5 days from the UAC / VTAC / QTAC / TISC Main Round offers release date (generally around late January – refer to the UAC / VTAC / QTAC / TISC website for actual dates).
Q. Is there after hours support?
There is always a staff member or resident assistant 24/7 for support at the village in case of emergency
Q. If the office is closed on the weekend, how can I check in?
If you are looking to check into the village on the weekend, there will be a member of staff or resident assistant on duty who will be able to assist you
Q. How would I get my mail at the village?
All mail is delivered to the village. Letters are placed in apartment letterboxes outside of the common room. Parcels are kept at reception and must be signed for.
Q. Can I live in the village if I do not study at ECU?
Students from ECU, WAAPA, and PIBT (Perth Institute of Business and Technology) are all eligible to live at the Village. If there is availability, ECU staff are also able to live at the Village.
Q. Can I choose my own room?
You are able to submit preferences for specific rooms during the application process. We will do our best to accommodate all requests during the allocation process; however, due to the high capacity of requests we cannot guarantee anything or make any promises.
Q. Can I bring my pet?
The village has a no pet policy – this, unfortunately, also includes goldfish.
Q. Do I have to find my own roommates?
You are not required to find your own roommates. You are able to just apply on your own and we will allocate you within an apartment that is suitable.
Q. How are roommates allocated? Can I put in preferences?
Roommate allocations are conducted in accordance with any requests, such as: study preference, age, and gender. To make a request, you will be prompted to include these during the application process; however, if you would like to add a retrospective request please drop us an email.
Q. Can I live here if I am under 18?
ECU Village accepts students under the age of 18, as long as you are turning 18 within the same academic year.
If you are not 18 in the same academic year, village management will access your application before proceeding.
Please note that our guarantor form signed by a parent or guardian is required.
Q. I'm not an ECU student, am I still eligible to stay on campus?
To live in the village you must be an ECU student
Q. How do I know my application is approved?
You will receive a letter of offer to stay at the village via email if you are successful. Please note, an offer can only be sent if all steps of the application process are complete.
Q. What happens if I miss my rent? Is there a late fee?
It is important to always pay your rent on time. If you know there will not be sufficient funds in your account prior to the rent date, please make sure that you contact management so that we can make arrangements for you.