Scape Tribune

DEFERRAL 

If you have a booking and are not able to arrive in Australia because of COVID-19, you can  defer your contract to the following semester. The same terms of the original booking will carry  forward to the new semester booking, including the type of room you booked and even the  same weekly rent.  

CANCELLATION 

If you need to cancel your booking with us for one of the reasons detailed below, all you need  to do is email us no less than 14 days before your contract start date and we will cancel your  booking and provide a full refund of any fees paid. 
We will provide flexibility to defer or cancel if you are impacted by any of the below reasons,  all you need to do is provide supporting documentation: 
• Visa Denied 
If your visa application is rejected or the visa centre remains closed in your respective country. 
• Flight Cancellation/Travel Ban 
If your scheduled flight is cancelled and an alternate flight is not available, or if there is a travel ban preventing travel from your country of origin or in Australia preventing you from arrival. 
• Intake Delay of University/Education provider 
If the start date of your course has been postponed to a later date or semester, or the university does not offer face-to-face learning.*

** The above Deferral and Cancellation Policy is only available to new students with a booking commencing in Semester 1, 2022 who have not previously stayed with at one of the Scape Group properties and are currently located outside of Australia. Please note that once your contract commences, this policy no longer applies. This policy relates to individual bookings only; group bookings are not subject to the same terms and conditions. For students currently in Australia, please refer to Atira’s Standard Cancellation Policy. Should you need to delay your arrival by more than 14 days we may need to relocate your booking to an alternate property within The Scape Group portfolio in close proximity to your current building.**

Q. Who is eligible to book?

Student under 18 and above are approved to accommodate from from IES and UQ.

 Q. How long is my rooming agreement?

Tenancy is available for both 52 and 26 weeks.

Q. What does the rooming agreement include?

Rent and bond amounts, payment details, internet allowance, content insuarance.

Q. What is a Bond?

The rental bond is money that you pay at the beginning of a tenancy. Students are requested to pay a Rental Bond equal to 4 weeks standard rent. The Rental Bond is in addition to your rent in advance payment.

Q. Are there rooms available for differently abled students?

Yes, rooms are accessible for wheelchair users and have lifts connecting all floors.