Queens Court, Reading

Property prefers to receive rent in four instalments throughout the year. Their instalment dates are aligned with the University term if you are receiving student loan support or a scholarship.

If you book for summer stays, they are limited to 10 weeks only, you will need to make a full payment up front, before you arrive at the residence. Summer stays do not require a deposit payment.

Your booking is not complete until payment is made and until payment is made the room is not secured. 

Rent Payments

• Pay in Full
• Pay in 3 installments, due in September, January and April.
• It is possible to pay 4 installments with prior approval

Mode of Payment

Pay by Credit Card, Debit Card or Bank Transfer

Cheques or Cash payments are NOT accepted

Contact a Unilodgers specialist for further information 

Cancellation before you move in:

To confirm your application and booking, you need to read and sign the Assured Shorthold Tenancy Agreement (the “AST”)

An advanced rent payment of up to one week’s rent is required when booking. When you move in, this money will transfer to your rent account, provided that you have met the terms in the Agreement. 

Once you have signed your AST and paid your advanced rent payment online you are agreeing to take up your place within the accommodation and are bound to pay the AST fee in its entirety. Any subsequent request to cancel will require you to find a student to replace you, who is approved by aparto. This carries an administration fee of £100. For guidance on cancelling your booking due to travel and visa restrictions see below

Visas

If you are denied a visa, please let us know as soon as possible. We can cancel your booking if you have applied for a visa and it has been refused. Please let us know, with evidence within 5 days of your visa being refused.

If you are due to travel and experience issues obtaining a Visa we will try to hold your room for you while your Visa is being processed. Please ensure that you have the correct visa and college/university place before you arrive where necessary.  It is the student’s responsibility to maintain Visa status. If your Visa is delayed you may be responsible for the terms and conditions of the tenancy/licence.

The following is applicable to first-year undergraduate and pre sessional post graduate intakes only:

If you are not successful in obtaining your place at your chosen university/college then don’t worry.  We will release from your tenancy and refund of any advanced rent payment where you can provide proof that you did not obtain a place at a university/college which is within a reasonable distance from accommodation booked. You will need to submit your request to cancel by email along with proof within five working days of the confirmation that you have not received your place.

If you change your mind

After signing your agreement, the terms and conditions of the agreement, including all payments, are legally enforceable against the tenant. Once you have signed the tenancy agreement you must complete the advanced rent payment set forth in the rent schedule of the agreement. From signing the agreement you have 7 days to complete the guarantor information. In the event that the guarantor does not sign the agreement, the agreement will remain enforceable against the tenant.

If you sign your agreement before 1^st May 2022, aparto will allow you to cancel your agreement before this date without penalty. If you sign your agreement on or after the 1^st May 2022 aparto will allow a period of 48 hours for you to change your mind. You must let us know in writing by email to the residence inbox if you wish to cancel your tenancy in this timeframe.

This does not apply for bookings at The Spireworks residence in Oxford. At The Spireworks, aparto will allow you to cancel your agreement before the 1st July 2022 without penalty. For bookings at The Spireworks Oxford, if you sign your agreement on or after the 1^st July 2022 aparto will allow a period of 48 hours for you to change your mind. You must let us know in writing by email to the residence inbox if you wish to cancel your tenancy in this timeframe.

For any refunds via international bank transfers a fee of £12 will be applied.

Failure to Check In

If you fail to check-in you will remain liable to pay any rent, or other fees associated with the original agreement, and we reserve the right to pursue for any sums outstanding in respect of the same.

Where possible, we may remarket your room. Until a new occupant has taken over the agreement and moved in, the tenant will be liable for the terms and conditions of the agreement.

Cancellation after you have moved in:

Once you have moved into the residence, you will only be considered for a tenancy release in exceptional circumstances.

You must have withdrawn from your University or College and provided proof in the form of a withdrawal letter, signed on headed paper from the institution. You must also have a suitable letter from the doctor or medical institution detailing the issue of why you have withdrawn from University.

Tenancy Releases for exceptional circumstances will not be granted where:

• You are still at University and have not withdrawn from your course
• You have chosen to defer for a year for any reason other than above
• You have left University of your own volition for any other reason, including not attaining correct funding or loan, or suitable grades during the year
• The University has removed the tenant from your course for , including disciplinary

Once a tenancy release decision has been made, this decision is final and any appeal of this decision will be undertaken using the framework of the aparto complaints policy.

Tenancy Takeover

You may be able to arrange a release by finding someone else to take over your tenancy. Please get in touch and we will provide details of this process. The new tenant must be a student and aparto must approve the new tenant for the tenancy takeover to be valid. 

Summer Bookings

Cancellation before you move in:

You are required to pay the full licence/tenancy fee before the commencement date of the contract – Rooms are not secured or guaranteed until a full payment has been made. Summer and Short Stay bookings require a minimum of 5 working days’ notice from the commencement date to be valid.

Bookings made before 1^st June 2022

• Summer or Short stay bookings made before 1^st June 2022 can be cancelled before this date with no penalty and a full refund will be given. If a booking is cancelled after this date no refund will be given. If a booking is made after this date there will be a 7 day cooling off period in which the booking can be cancelled without penalty.
• If a student fails to arrive for their tenancy without written notice in the required time frame, and has paid the tenancy/licence fee, then the full fee will still be charged.

Contact a Unilodgers specialist for further information 

Booking Deposit: Pay the advanced rent payment equivalent to one week's rent.

Advanced Licence Fee Repayment:

Bookings made before/by 31^st July 2021: After paying your advanced license fee payment you have five workings days to complete your booking by signing the Licence Agreement and completing the guarantor information (if applicable). After five days your booking fee becomes non-refundable. For guidance on canceling your booking, due to travel and visa restrictions see above.

Bookings made after/on 1^st August 2021: After paying your advance license fee you have 48 hours to complete your booking by signing the Licence Agreement and completing the guarantor information (if applicable). After 24 hours your advance rent payment becomes non-refundable. For guidance on canceling your booking, due to travel and visa restrictions see above.

For any refunds, via international bank transfers, a fee of £15 will be applied.

Rent Payments

• Pay in Full
• Pay in 3 installments, due in September, January and April.
• It is possible to pay 4 installments with prior approval

Mode of Payment

Pay by Credit Card, Debit Card or Bank Transfer

Cheques or Cash payments are NOT accepted