The Old Dairy, Plymouth

You may cancel the tenancy agreement that you have entered with us by giving us written notice of your intention to cancel on the following basis:

• (a) If your notice of cancellation is received by us in writing within 72 hours after you have submitted an application form and the period of the tenancy has not commenced, we will make no charge and the initial rental payment of £250 will be refunded in full; or
• (b) If your notice of cancellation is received by us 72 hours after you have submitted an applicationform on or before 31st July 2023 and the period of the tenancy has not commenced, you may cancel your booking by writing to us provided that we will be entitled to retain £100 of the total initial rental payment; or 
• (c) If your notice of cancellation is received on or after the 1 st August 2023, we will not accept a cancellation/surrender of your tenancy agreement for the Room until a replacement tenant is found for the Room. We shall endeavour to re-let the Room however cannot guarantee that we will be able to do so. You will remain liable to pay the rent for the Room and all other charges and costs under your tenancy agreement for the period to the date that a replacement tenancy for the Room commences. We reserve the right to charge you a fee in the sum of £100 as a contribution towards our administration costs incurred in dealing with the surrender of the tenancy agreement and the sourcing of a new tenant.

If a replacement tenant is found for the Room we will release you from your tenancy agreement with
effect from the date that the new tenancy agreement for the Room begins.
In the event you fail to honour your contractual obligations in relation to the payment of rent on the
due dates before occupation of the Room, we may cancel your tenancy agreement by giving you
notice in writing of cancellation; in the circumstances we will not repay any advanced payments made
by you to us.
In the event that we cancel the tenancy agreement at any time before occupation of the Room by you,
we shall give you as much advanced written notice as we can in the circumstances and will repay the
initial rental payment to you and any other fees that we have taken from you in connection with the
tenancy.

Q.Do I have to be a student to live at The Old Dairy?
To take out a tenancy with us you need to be eligible for council tax exemption. This applies to all full time students and some part time students, if you are unsure your university or college should be able to advise you whether you are exempt.

Q. Do I pay a deposit?
The Old Dairy does not take any deposits. Any payment you make upon booking is part of your rental payment.

Q. What does being a Guarantor mean?
All students who wish to take up our rent instalment plan are required to provide a UK Guarantor (excludes the Isle of Man and Channel Islands). By agreeing to be a Guarantor you are signing a legal document stating that you agree to pay the rent and guarantee the behaviour of the resident if they default. Please do not sign this agreement if you do not wish to take on this responsibility. Any student who does not have a UK Guarantor will be required to pay the full year’s rent upon application.

Q. Do I need to take out Contents Insurance?
At Victoria Hall we provide you with contents insurance for your belongings free of charge. When you arrive we will provide you with details of the policy.
 

Q. Do I need to move out during the holidays?
Your contract at Victoria Hall is for a fixed length of time and you can stay at the Hall throughout this period. That means that you don’t have to move your belongings out during the Christmas or Easter vacations and you can choose the stay in the hall over these holidays if you want. It is usually possible to book additional accommodation over the summer period should you want to stay then also, although we advise that you book early to ensure rooms are available.

Q. What does it mean when you say the kitchens are fully furnished?
Victoria Hall designs flats that provide you with everything you need to enjoy student living with us.Flats come fully kitted out with all your cooking appliances provided: cooker, hob, kettle, toaster and microwave. In most flats we even provide cutlery, crockery and cooking utensils, so all you need to bring is the food!