Frobisher House is a luxurious student Housing Plymouth located on Ebrington Street. You will be close to Plymouth’s Business School with Plymouth College of Art and Plymouth University close by as well. You can choose from a range of en-suite rooms in shared apartments or a studio flat. The property boasts of great social spaces with a games room, study room and much more. Not just that, the Plymouth City Centre is also super close to your new home away from home.
You will find the rooms at Frobisher House student accommodation comfortable and well furnished. Everything you would need has been provided for. You will have a comfortable bed, a studying area, storage so that you can put away all your belongings neatly and best of all, you will have a personal bathroom. If you decide to take up a shared apartment then the apartment comes with a fully fitted kitchen and a living area. The living area is perfect for flatmates to sit together and catch up with each other or you can also prepare your meals in the kitchen. The studios flats are perfect for mature students who are looking for a more independent space. You will have your own room with a comfortable bed, ample storage space for all your belongings, dedicated study space, a fully fitted kitchen and living area. The property boasts of great social spaces that you can enjoy when you are not busy studying. There is a common room where you can sit down with friends and unwind after a long day of lectures. You can also watch your favourite show on the TV. There is a games room as well, if you are in the mood for pool! Don’t worry about group study sessions, since the property has study areas where you and your friends can sit down and work on your assignment together, comfortably. If you plan on brining your bike with you to campus then you will be glad to know that there is secure bike storage on-site.
There is plenty to explore outside the property as well. If you are looking for a good place to eat then you can head to Imperial Garden, it is just across the property and offers great Chinese food. Better yet no chores to do after! You can also try Pit and Pendulum for drinks after lectures. Perfect pit stop before heading back to books.
Plymouth has more than just good bars and restaurants to offer to international students. This vibrant waterfront city has easy access to Devon and Cornwall, you might want to explore these beauties. You must also pay a visit to Plymouth Gin Distillery or you could climb the iconic Smeaton’s Tower lighthouse. There is the magnificent Dartmoor National Park, you can always go for a hike here!
1 double bed
11 Sep 2021
2 Sep 2022
11 Sep 2021
8 Jul 2022
3 Nov 2020
9 Jul 2021
8 May 2021
10 Jul 2021
9 Jan 2021
8 May 2021
1 double bed
11 Sep 2021
2 Sep 2022
11 Sep 2021
8 Jul 2022
3 Nov 2020
9 Jul 2021
£250 to secure your room, this is an advance rent payment and will be adjusted in the overall rent.
Pay in full
Pay in 4 instalments - UK Guarantor needed - due on 1st August 2019
Pay monthly - when using Housing Hand as the guarantor service. 1st instalment due on 1st August 2019 and then every month thereafter.
Mode of Payment
Pay using a debit/credit card online, over the phone or at the reception
Pay via direct debit or bank transfer
Updates to Policy (Applicable only to International Students)
Covid-19 (Coronavirus) Booking Information for 2020/21
If you book a room at this property for September 2020 today but are then disallowed from travelling to the UK due to the relevant
Government travel restrictions, exclusively as a result of Covid-19 and therefore no longer require the room, you will be released from your booking – see below Terms & Conditions.
Terms & Conditions:
- This guarantee is open to all international students applying for higher education in
the UK for the 2020/21 academic year.
- If an applicant is disallowed from travelling to the UK exclusively as a result of Covid-
19, they need to provide evidence from either the UK Government or from the
- Government where you live confirming this advice (in English). This must be provided
to property no later than 1st August 2020.
- On production of the relevant Government confirmation (in English), the applicants
booking will be cancelled in full, with a full refund of any 2020/21 rental payments
- Any applicants who do not provide evidence by the dates outlined above, will be held
to their tenancy agreement and will be liable for all contractual charges.
- Email confirmation will be sent to all students that are accepted onto this guarantee
once they have paid advance rent and confirmed their guarantor details where
- Please note in the case of dual occupancy both parties must be eligible for this
guarantee in order for it to apply.
- Please note that if you cancel the room and rebook, the room may not be available,
and the price may be revised in August and September 2020.
- These terms and conditions are correct as at 25th March 2020 but property reserves the right to change them or remove this guarantee at any
time without prior notice.
You may cancel your booking within 24 hours of signing your tenancy (if your tenancy period has not begun). In this scenario, your advance rent payment along with any other rent payments will be refunded.
If you wish to cancel 24 hours after signing your tenancy (if your tenancy period has not begun), you may still do so provided you do it before 1st August. In this scenario, your advance rent payment is forfeited, but you will not be obligated to make any further payments as per the tenancy agreement.
If you wish to cancel on or after 1st August , you may do so, but you will be required to find a replacement tenant. Until a suitable replacement is found, you may not be released from the tenancy agreement and are liable to pay the rent. A £100 admin fee is charged to accommodate the new tenant.
Q. Can I move in early?
Our standard tenancies have fixed dates and cannot be changed. However if you are looking to move in earlier it may be possible to book an additional short stay tenancy, this will involve signing another set of paperwork and you will be charged for any additional nights.
Q. What documents do I need to bring to the property when I move in?
Please bring an official form of ID with you e.g. passport or provisional/driving licence. If you have not already returned the original signed tenancy agreement you should also bring these with you.
Q. Haven't paid rent yet, can I still move in?
It’s really important that your rent is paid on time. Your first instalment before moving in covers the first part of your tenancy.
Q. Can my family/friends stay for a few nights after dropping me off?
It is best to speak with the staff at the property to find out if this is ok. If it is only for an evening or two, that is usually fine.
Q. Where do I get my keys?
You can collect your keys from reception when you check in. Just come straight to the main reception with your photo ID and they will have the keys ready and waiting for you.
Q. I have been given a time slot but I might miss it?
That’s fine, you can arrive at any time that is best for you and we’ll get someone to come and let you in and get your keys for you.
Q. Can I have post delivered to site even through I am not there yet?
If you are having anything delivered before you arrive just make sure someone knows that it will be arriving there. You can notify the staff at the property of this so they can look after the parcels for you.
Q. How can I get directions to the property?
The easiest way to get directions would be to search the postcode on Google maps and find the directions on there.
Q. How can I get from the train station/airport to the property?
There may be many different transportation options but you can pre-book a cab-link to the property before your arrival.
Q. What time can I move in from?
You can move in any time from the start date of your tenancy onwards. If you are going to be arriving much later than the start of your tenancy, just let us know and we will arrange for someone to be there to greet you and make sure you get the keys for your new home.
Q. Can I smoke in my room?
There are usually outside areas for you to smoke with ashtrays provided.
Q. There is loud music playing above me, how do I make a complaint?
Speak to a member of staff at reception and they will ask a member of our Service and Safety Team to come to help you.
Q. My room is not like the website-I want to move. Can I do this?
All our show flats, and the images on our website, are representative of a particular room type unless labelled otherwise – however they are not identical. Your room will have all the same features and fittings, just in a slightly different set up. If you are unhappy with your room, please speak to the reception team as there is often something we can do. Where there are other rooms available we will offer these as an alternative. To move room you will need to complete new tenancy paperwork, and there may be a small charge to cover the cost of making your original room ready for a new tenant.
Q. An emergency has happened back home and I need to cancel. Can I do this?
In emergencies each cancellation request is looked at on a case-by-case basis and an early release is at the discretion of the manager.
Q. Some belongings of mine have been stolen, what should I do?
If something is stolen from inside your flat, or there has been a break-in, please contact the police and then inform the reception team. You will get a crime reference number from the police which may help you to recover the cost of the items, depending on your insurance cover. The police will usually contact us to obtain the CCTV footage from our Security and Safety Teams to assist them in any criminal matter.
Q. Can I get a mini- fridge for my room?
In most properties you can bring small appliances for use in your room, but you will be solely responsible for any risk associated with them.
Q. What is my internet speed? How do I upgrade?
In most of our properties your wireless connection speed will be 25Mb. There is the option of upgrading online to 32Mb. You can even choose to do this for a month at a time.
Q. What happens if I fail my exams during my stay? Do I have to leave?
If you leave university during your stay with us you will still be liable for the rent as per the tenancy agreement. Please check the cancellation procedure accordingly.
Q. Can I park on site?
Car park is ther for students. There is a weekly cost for booking a car parking space, but you can choose to pay this in instalments.
Q. I have no hot water. What do I do?
You just need to raise a Maintenance Request Form via the My Account section. Once logged, the form will go directly to our maintenance team. Issues are rated on severity, so if it is a busy time please bear with us as it may take slightly longer for us to get to you than usual.
Q. Why are my windows restricted?
Your window may have a restricting device that limits how far it opens. It’s there for your safety so it’s important that you don’t disconnect or damage it, or let anyone else do so. If the window fittings do become damaged, you need to tell a member of the property team straight away. We check all the windows and their fittings regularly, to make sure they’re all safe and working properly. Depending on the floor you live on, it may be possible to derestrict your window upon request and with approval from the management of your property. Please speak to your reception team.
Q. Who's the manager?
Each city has dedicated managers for all our properties; you should be able to find out your manager's name by speaking to the staff at reception. The manager may not always be in your building as they may manage several properties.
Q. How can I pay my rent?
You can pay by credit/debit card or direct debit. You can pay by logging in and clicking on Make A Payment.
Q.Can I re-book my room?
Q. What does the insurance cover?
You can find out what your insurance includes by viewing the insurance certificate on our website. Some items are not included in our standard package - this includes accidental damage to items in your rooms, and loss or damage to personal items when you are outside your Unite Students property. Laptops and tablets, mobile phones and bicycles are not covered in the standard policy, however you can upgrade your policy so that your laptop, phone, tablet and other gadgets are covered, wherever you and your gadgets are, and this also includes a laptop and mobile phone replacement within 24 hours (one working day) of your claim being approved. You can add this upgrade for a small cost at any time during your stay.
Q. Where do I leave my keys?
You will be supplied with a check out envelope – please complete the front of the envelope with your name, room number and future address and leave it at reception. If the address where your deposit cheque needs to be sent has changed, then please also let us know on this envelope. If you need another envelope, please see your reception team.
Q. What happens if I check out and nobody is at reception?
If reception is not open, look for a fast check out key drop box where you can leave your check out envelope.
Q.Can I leave my belongings in my room?
Not unless you have booked to continue staying with us in your room and have a valid tenancy. Anything that is left once you have checked out will be removed as we have to get the room ready for the next tenant. A charge may apply if we have to remove any leftover belongings, so please remember to clear everything out when you leave.
Q. Can I leave things in my room if I've rebooked for next year?
If you have a valid tenancy covering the time period, then yes you can. We just ask you to label any items in shared areas to confirm that they belong to you and not to someone else who has already checked out. This will help our cleaners.
If your booking finishes in June or July and your next tenancy starts in September, you will need to arrange a Summer Short Stay tenancy to bridge the gap.
If you do not have a valid tenancy for the summer months, you will need to move everything out of your room and shared areas as someone else could be occupying the flat immediately after you leave.
Q. What's the latest time I can check out?
This varies depending on your property so check with a team member at reception well in advance of your check-out date. It is likely that the latest time will be 12:00pm on the last day of your tenancy.
Q. Can I stay an extra day?
This depends on your room and property, so please speak to the reception team regarding extending your stay.
Q. When will I get my deposit back?
If you are staying in England, you will get your deposit back in the form of a cheque, sent to your home address, within 14 days after your tenancy end date.
If you are staying in Scotland, Mydeposits Scotland will have emailed you a unique Release Code at the start of your stay. You need this at the end of your tenancy to authorise the return of your deposit.
Unite Students contacts Mydeposits Scotland at the end of your tenancy to confirm that you have checked out of your accommodation and advise on the deposit amount due to be refunded to you. This will be the full deposit minus any charges applied after your room has been inspected, or if your tenancy account has any outstanding balance due.
Mydeposits Scotland will email to tell you that we have started the release process. You have 30 working days from the date of this email to respond to the deposit release request. You will need to enter your Release Code to access any refund. If you do not respond within this timeframe, Mydeposits Scotland will return the deposit amount we have advised as due following your check out.
Q. I forget to put on the inventory that there was some damage I moved in. Will I be charged?
Possibly yes, this is to be fair and consistent with our approach
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