41 Castle Street Leicester

Advance Rent
£100 to secure your room, this is an advance rent payment and will be adjusted in the overall rent.

Rent Payments
Pay in full 
Pay in 3 installments - UK Guarantor needed
Pay monthly - when using Housing Hand as the guarantor service. 1st installment due on 1st August and then every month thereafter.

Students can either pay in Full, 4 Termly Payments or 10 Monthly Payments if using Housing Hand as Guarantor.

Mode of Payment
Pay using a debit/credit card online, over the phone or at the reception
Pay via direct debit or bank transfer

You may cancel the tenancy agreement that you have entered with us by giving us written notice of your intention to cancel on the following basis:

• (a) If your notice of cancellation is received by us in writing within 72 hours after you have submitted an application form and the period of the tenancy has not commenced, we will make no charge and the initial rental payment of £300 will be refunded in full; or
• (b) If your notice of cancellation is received by us 72 hours after you have submitted an applicationform on or before 31st July 2023 and the period of the tenancy has not commenced, you may cancel your booking by writing to us provided that we will be entitled to retain £100 of the total initial rental payment; or 
• (c) If your notice of cancellation is received on or after the 1 st August 2023, we will not accept a cancellation/surrender of your tenancy agreement for the Room until a replacement tenant is found for the Room. We shall endeavour to re-let the Room however cannot guarantee that we will be able to do so. You will remain liable to pay the rent for the Room and all other charges and costs under your tenancy agreement for the period to the date that a replacement tenancy for the Room commences. We reserve the right to charge you a fee in the sum of £100 as a contribution towards our administration costs incurred in dealing with the surrender of the tenancy agreement and the sourcing of a new tenant.

If a replacement tenant is found for the Room we will release you from your tenancy agreement with
effect from the date that the new tenancy agreement for the Room begins.
In the event you fail to honour your contractual obligations in relation to the payment of rent on the
due dates before occupation of the Room, we may cancel your tenancy agreement by giving you
notice in writing of cancellation; in the circumstances we will not repay any advanced payments made
by you to us.
In the event that we cancel the tenancy agreement at any time before occupation of the Room by you,
we shall give you as much advanced written notice as we can in the circumstances and will repay the
initial rental payment to you and any other fees that we have taken from you in connection with the
tenancy.

Q. Do I need to take out contents insurance?
No, you do not. Contents insurance is automatically included with your rent.

Q. Do I need to move out during the holidays?
Your contract is for a fixed length of time – so your room is yours throughout that period. That means that you don’t have the hassle of moving your belongings out during the Christmas or Easter vacations, and you can choose to stay in your property over these holidays if you want.

Q. What happens if I have a maintenance problem?
Every home has a dedicated caretaker team to respond to and solve your maintenance issues. 

Q. Do I have to be a student to live in this property?
To take out a tenancy with them, you need to be eligible for council tax exemption. This applies to all full-time students and some part-time students.

Q. What about security?

They provide 24-hour security with CCTV, electronic access control and a member of staff on site. The residents also have a responsibility for ensuring the site is kept secure and are asked to ensure the accommodation remains safe by not allowing access to non-residents and reporting anything suspicious to staff immediately.