Nido St James

A Booking Deposit of £100 is required to confirm your booking (Deposit is refunded at the end of the tenancy)

You will then have the choice to pay everything upfront or in four instalments (location dependent). When choosing multiple instalments, the full accommodation fee for your stay will be divided into separate amounts. The first instalment is due prior to check-in on 10 August 2022.

Other instalment dates are as follows:

Four instalments: second due 26/09/2022, third due 04/01/2023 and fourth due on 12/04/2023.

Mode of Payment:

Domestic UK debit, International (non-UK) debit cards, credit cards and American Express.

Bank transfers: Bank transfers can take approximately 3 to 5 business days to clear into the provider's bank account. Please make sure to include the student’s name and StarRez ID as a payment reference, e.g. Smith/12345

Updates To Policy
 

CANCELLATIONS PRIOR TO THE START DATE OF YOUR AGREEMENT

Once you have chosen your room, paid your holding deposit and digitally signed your agreement, your booking with Nido Student is confirmed. From this date, you will have to pay all amounts due under your agreement unless a replacement tenant is found for your room.

– All replacement tenants must be 18 years old or over and enrolled as a full-time student in a university or college. Where the accommodation has agreements with set universities, the replacement may be restricted to that university. Please check with your Residence Team.

– The replacement tenant must take over the agreement for your chosen room, at your agreed rate and term.

– The replacement tenant must pay their holding deposit and digitally sign their agreement before your cancellation will be processed.

– The replacement tenant, where reasonable, must provide a suitable Guarantor. The Guarantor must accept the Terms and Conditions set out in the agreement.

Once the process has been completed in line with the above, your cancellation will be approved. Your holding deposit will be retained as your cancellation fee, but all other payments made to us in respect of you upcoming tenancy will be refunded within 28 days.

The following Nido Student Guarantees are the exceptions to the above Cancellation Policy.

1ST YEAR GUARANTEE

If you are a prospective first year undergraduate student and your offer of a place at your preferred University/Higher Education Institution is withdrawn by the University/Higher Education Institution because of you not achieving their required entry grades, you may be eligible to be released from your agreement. You may also be eligible to be released from this agreement if you are a prospective first year undergraduate student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you will need to supply us with a copy of:

– A written rejection letter from your chosen university/college or UCAS or a screen shot of your UCAS status which confirms that the required results were not achieved; or

– A copy of the proof of acceptance of your new university by UCAS adjustment.

These document(s) must be received by us within 7 calendar days from the date your results are published. Please email the documentation to your Residence Team. On receipt of the required documentation, it will be verified and, provided we are satisfied, we will cancel your agreement and refund any deposit or advance rent paid in full.

NO VISA GUARANTEE

If you fail to obtain a UK Visa before the start date of your tenancy, we will cancel your agreement and refund your deposits and any rent payments made so long as you provide the following supporting documentation within 72 hours of receiving your official confirmation:

– Supporting official evidence that your Visa was declined.

– Written confirmation that you wish to cancel your booking.

Regular Policy

Yes, if you book today you have up until 31 of July 2022 to cancel as part of our extended cancellation policy. This policy only applies for extenuating circumstances that hinder your ability to attend your University or College due to Covid-19 or other factors.

The Landlord may cancel, if you do not provide the required documents before the check-in, or pay the rent. Deposit will not be refunded and you will still be liable to pay any rent due.

Q. Who can live at Nido?
We accommodate all students that are 16 years of age or over, from any university and any country in the world. Please note that you should be:

• a student who is taking a full-time course at University
• a student on an organized study-abroad programme
• a student enrolled full-time in a language school
• or a student conducting a work placement course as part of a degree-granting programme
• you must be 18 or over at the time of check-in.

*You are able to book from the age of 16 at time of check-in however you will need to supply us with an indemnity form and comply with our under 18-year-old policy.

Q. What is the contract length?
We offer 43 and 51-week contracts. Please enquire for short term stays.

Q. What documents do I need to check in?
You will need to show proof of studies from your university by way of your acceptance letter. We would also need you to send us a digital passport photo for your key card ID and a photocopy of your passport (and Visa if required) for identification. We need to receive all these documents prior to check-in and you can send them to us electronically as well. Please note that we will also need your signed contract with us prior to check-in.

Q. What do I need to pay before I arrive?
You only need to pay a £300 refundable deposit to secure the room with us. The remaining fees for your stay are then divided into two installments, the first of which is payable prior to arrival.

Q. Will I have Internet in my room?
Of course! Nido offers 100MB WIFI throughout the residence. Our new broadband even allows you to upgrade up to 200MB/s. You can bring an Ethernet cable to connect to the internet in your room as well.

Q. What are the guest policies?
We offer residents unlimited day and night guests. For your own safety and security, we have a few guest policies in place. You can have unlimited guests visiting during the day between 8 am and midnight. For overnight stays, one guest can stay for a maximum of 8 consecutive nights throughout the month. All guests must be 18 years of age or over. You will have to sign in your guests and they must bring a photo ID to gain entry in the building.

Q. Will my room be cleaned?
If you wish you can clean your room yourself. But if you’re not a fan of cleaning, we can offer you a range of room cleaning packages starting from £20 by a member of our housekeeping staff. You can choose from Standard, Premium and Check Out cleans. Please check with a member of staff at reception when you check-in.

If you’re in an Ensuite Apartment, we provide weekly kitchen cleans free of charge however additional cleaning is available as per the above pricing and packages.

Q. What is not included?
Almost everything is included in the rate, there are just a few bits and bobs in addition. You can use the fitness center for free, 24-hours-a-day. All you need to do is to sign a disclaimer to learn how to safely use the equipment. Fitness classes are frequently organized but you will need to pay the instructor a small fee for the class. We have a set of vending machines with loads of snacks and drinks but these are at your own cost. You can pay for your laundry on a pay-per-use basis and you can book room cleans at reception for a set fee. We also have a dry cleaning service onsite who offer laundry and dry cleaning services at great student prices.?

Q. Will I have a TV in my room?
TVs are not provided in the rooms however you are welcome to bring in your own. You’ll be able to connect the TV to a centralized cable system however you will need to purchase a TV license during your stay.?

Q. Will I have a phone in my room?
If you wish, you can set up a phone in-room to make and receive external calls for £10 per month plus the cost of VOIP calls. You can set up a phone in your room through our internet service provider. All you need to do is purchase a VOIP phone through them and pay for your calls. Or you can simply choose to use an internet-based service like Skype and set up an account with them.

Q. Do You have laundry facilities and how much does it cost? 
We have a laundry room onsite with several washers, dryers and ironing boards which you can use 24/7. You can find the laundry room just off the main communal space on the ground floor.

Fees are: £2.80 per wash and £1.80 per use of the dryer.?

Q. Can I change my room after I move in if I don't like it? 
Yes you can, but we can only offer this if there is still space available and you have a valid reason. Please bear in mind that different rooms are offered at different prices and it may be that you have to pay a different rate to occupy a different room. The rates are based on a number of things, e.g. size of the room, location in the building and availability.

Q. Locked out of my room?
You will receive 2 keys (room and post-box) and 1 access FOB as a resident. You will need to pay £30 for a new room key to cover the costs, £15 for a new post-box key and £10 for a new access FOB.

Q. Are there monthly Events or activities Planned for residents? 
We organise a full monthly calendar of social parties, career events and learning workshops for all residents.

Q. Is there extra storage space onsite? 
Yes, we have storage cells on site. The cost for this is £30 a month.

Q. Can I share a room with my friend who is also a full-time student? 
Yes, two full time students who are friends can share a studio on a dual occupancy basis by paying 15% extra per week and splitting the rent.