William and Matthew House

You get 14-days cool off period (Free cancellation period) from the time you book your room to cancel your booking. If you cancel within the 14-days period, you will get a full refund of your deposit. This only applies if you have not already visited the property and the residential period has not yet started. Once the Tenancy Period starts, your cancellation rights end.

If you do not accept the tenancy agreement within the 14-days cool off period, the landlord will cancel your booking automatically and retain your booking fee.

If you wish to cancel outside the 14-days cool off Period, you may do so, but you are liable to pay any rent as per your contractual obligations in the Tenancy Agreement until you are able to find a replacement tenant to take over your room and tenancy.

What's included in the 'inclusive rate'?

All utilities - electric, gas and water - are included in the rent on a ‘fair usage allowance’ with hot water available 24-hours per day.

Heaters are controlled individually by the tenants in their rooms.

High-speed internet and Wi-Fi throughout the building, including bedrooms and ethernet cable connection in bedrooms

Council Tax – students are exempt from paying council tax. However, some councils may charge tenants out of term time, therefore the tenant is liable for any council tax charges that may be incurred.

Is there a TV?

A flat-screen, 32 inch TV with 40 channels is provided in most of our apartments and studios. If you’ve brought your own TV, you’ll be pleased to hear that there’s a TV aerial point in your bedroom, but please note, you are responsible for providing your own TV licence.

How do I access the internet?

Broadband and Wi-Fi is available throughout the building, 24 hours a day.  Wired connections are available via an Ethernet cable, available from the concierge team, and connected to the wall socket in your room.

What do I have to pay and when?

Payments can then be made in three instalments – the first one of which must be paid in advance of tenancy. If students are unable to provide a UK based guarantor, payment will need to be paid a year in advance, in full, prior to tenancy start dates.

This will be my first time living in the UK and I’m nervous as I won’t know anybody...

Communal student living is all part of the university experience. We’ve arranged things to ensure that you have a great environment, friendly people and a real sense of community. We want you to enjoy the now and look back with fondness when the time comes to move on.

To help make sure you have the best of times, our accommodation team will arrange events throughout the academic year to help you get to know your flatmates while having a good time – and even learning something new and different from your studies.

How do I use the onsite laundry facility?

Our laundry room machines are fully maintained and very simple to use. Machine availability is viewable on-line through the Circuit Laundry website (www.circuit.co.uk).  This means you can view when a machine is available to use and also when your wash has finished! A top-up card is distributed with welcome packs and cards can be topped up in increments of £10 to the value of £80. The cost of a wash is £2.60 and £1.10 for a dry.

What kind of students will be living at this accommodation?

A wide range of students live here, including post-graduate students and international students.

I would like to be situated close to my friends in the same apartment block - is this possible?

Please let us have details at the time of booking and we will always try and accommodate friends and students from the same or different university together.