Scape Swanston Melbourne

Bond payment: The bond is equivalent to 4 weeks rent and must be paid by the time the student check in.

Holding fee: An initial holding fee of one weeks’ rent has to be made to secure the room. This payment is non-refundable and forms a part of the rent when the student checks in.

Rent payment: You can either pay fortnighly by setting up direct debit prior or upon check in or pay in 2 equal instalments, one due prior to check in and the second half way through your stay as specified on your payment schedule (only applicable to 52 week bookings).

Payment methods: The following payment methods are accepted by the property:

Debit cards (international debit cards will incur a 1.25% surcharge)

Mastercard and Visa (a 1.25% surcharge will be added)

Union Pay (1.9% surcharge will apply)

Flywire (enabling you to pay via many international methods or local bank transfer)

Bank transfer

Contact a Unilodgers specialist for more information.

If you need to cancel your booking with us for one of the reasons detailed below, all you need to do is email us no less than 14 days before your contract start date and the property will cancel your booking and provide a full refund of any fees paid.

The property will provide flexibility to defer or cancel if you are impacted by any of the below reasons, all you need to do is provide supporting documentation: 

Flight Cancellation/Travel Ban

If your scheduled flight is cancelled and an alternate flight is not available, or if there is a travel ban preventing travel from your country of origin or in Australia preventing you from arrival.

Visa Denied

If your visa application is rejected or the visa centre remains closed in your respective country.

Intake delay of University/Education Provider

If the start date of your course has been postponed to a later date or semester, or the university does not offer face-to-face learning.

Cancellation Policy is only available to new students with a booking commencing in Semester 1, 2023, who have not previously stayed with us at one of our Scape Group properties and are currently located outside of Australia. Please note that once your contract commences, this policy no longer applies. This policy relates to individual bookings only; group bookings are not subject to the same terms and conditions.

Contact a Unilodgers specialist for more information

Q. What is included in the rent?

Your stylish room, access to our vibrant communal spaces, all utility bills (i.e. electricity, water, heating) and unlimited Wi–Fi internet are all included.

Q. What facilities do you have?

Communal lounges, study areas, communal kitchen, CCTV, electronic swipe card access, cinema area, laundry access, free bike storage and outdoor courtyard.

Q. What are the tenancy lengths?

There are both 26 and 52 week contracts.

Q. What does my bond cover and when will I get it back?

The bond is registered with the appropriate state based authority and covers any damage you may cause to your room; this excludes normal wear and tear. It is refundable at the end of your stay with us as long as there are no damages, your room is left clean and there is no outstanding rent. You will receive an email when your bond is ready to be returned. 

Q. Do you allow pets?

No, pets are not allowed.

Q. Is there any curfew?

No, curfew is not available.

Q. Can I have guests overnight?

Yes, you may have guests to stay up with you for up to 7 nights.

Q. Is there a car parking?
No.
Q. Can I smoke in my room or in the building?
No, this scape building is smoke-free.

Q. Can I let my friend live in my room when i am away?
No, you must accompany your guests all the time.
 

Q. Can I take my bicycle?

Yes, bicycle storage is available.
Q. If I go away for university holidays, do I have to pay rent for that period?
Yes, you have to pay the rent for the entire duration of your contract.