Ty Nant, Swansea

Advance Rent Contribution Payment
To secure the booking an advance rent payment of £150 will be due at the time of completing the application. This amount is credited against the first rent instalment. Once the Contract Holder is provided with the countersigned Occupation Contract / Written Statement they and the guarantor are fully committed to the contract and all the payments set out in the agreement. The advance rent payment will appear on the payment portal as ‘Advance Rent Payment’.

Damage Deposit
The Damage Deposit of £150 is due on the 1st August 2024 and is refundable at the end of the contract, less any deductions for outstanding charges for damages, rent or other charges. Payment of the Damage Deposit must be made by the Contract Holder directly rather than by any third party on the Contract Holder’s behalf.

 

If the booking is cancelled prior to the Contract Holder being provided with the countersigned Occupation Contract / Written Statement, the Advance Rent payment will be returned.

Once the Occupation Contract / Written Statement has been provided, we offer a 72 hour “cooling off” period so if circumstances change, the Contract Holder can cancel the booking subject to having not moved into the property.

From the 1st August 2024 the “cooling off” period is reduced from 72 to 24 hours after receiving the countersigned Occupation Contract. To cancel the booking during the cooling off period, please email the Residents’ Team within 72 / 24 hours of being sent the ‘Lease Agreement Executed’ email. The tenant will then be refunded the advance rent payment. NB. This may take up to 10 working days to reach your account.

Once the “Cooling Off” period has expired, the Contract Holder can cancel the booking prior to the contract start date if:

• You do not have a visa to enter the UK.

• You have not acquired the grades to be offered a place at the chosen university.

• You have failed to achieve the grades to continue your study at university.

In these circumstances, please provide evidence (UCAS notification/ Visa refusal documentation) to the Residents’ Team within 72 hours of being notified.

Once we receive this, we will confirm receipt of your request to cancel and refund your full Advance Rent.

It may be possible to agree a tenancy surrender with the Landlord on the condition that you find someone to take up a new tenancy with the Landlord for remaining term you no longer wish to have your tenancy for. The Landlord may exercise the right to amend or vary the terms of the tenancy agreement that the new contract holder enters into, including amending the rent to be charged to the current market rate for the accommodation. If you find a replacement, we will need to do some basic checks to confirm their eligibility to enter into the contract.

Before we will accept the new Contract Holder, your account and all obligations need to be up to date and any rent due up to your contract ending will need to be paid.

Once the new person has signed the Occupation Contract and made the first rent payment they will take responsibility for future rent payments and all other obligations as stated in the contract. Until this has happened you will remain responsible for the payment of rent until the original end date of the contract.

• There are no other circumstances under which we will accept a request for a cancellation either before or during the contract.

When can I move in?

A few weeks before arrival, you will be invited to book a move-in slot by your accommodation team.

What is the cancellation policy?

Book online until the end of 31st July, without seeing the accommodation first, and we run a 72-hour cooling-off period, allowing you to cancel your booking within 72 hours of paying your booking fee. Bookings made from 1st August for the forthcoming academic year have a 24-hour cooling off period. To cancel, email us.

Can we book as a group?

Of course.

How do I book?

It's easy - Just click on 'Book Now' button and come through to our online booking system. 

What deposit do I need?

To secure the room, you only need to make the booking until the cooling off period of 24 hours. Post that you can make the booking by paying the booking fee. The booking fee is non-refundable but the good thing is that you'll get it back if nothing's owing for damage or outstanding rent at the end of your tenancy. Deposits are fully secured by 'Tenancy Deposit Scheme' in England and Wales or the 'My Deposits' scheme in Scotland.

Can I have pets?

Sorry, pets of any shape and sizes are not allowed.

Do I need a TV license?

Whether we supply the TV or you bring your own or watching it through 4TV or BBC iPlayer, you'll need to have a valid TV licence unless we tell you we're covering it. 

Am I allowed to have guests over?

We're all grown-ups here, so of course, occasional overnight guests are allowed. Please don't invite someone to live more than three consecutive nights through, and always check with your flatmates first that they're okay with extra house guests.

Will my student flat be cleaned?

Your student room and any shared areas within your apartment will be spotlessly cleaned when you arrive, and some of our tenancies include complimentary cleaning throughout your time with us.

Can I smoke inside my accommodation?

The property is smoke-free and this includes all types of E-cigarettes. Smoking is not allowed in any private and communal areas. Designated smoking areas can be found outside of the building.

How do I set up my internet connection?

You'll have a broadband, covering the whole building.

Are my possessions insured?

Rest assured that every single booking comes with free content insurance with Endsleigh Insurance. To upgrade your insurance, contact Endsleigh directly.

Is parking available for visitors?

It is located centrally, close to good public transport links and other facilities, so you should be able to get around easily without a car.

How do I collect my post?

The post can be delivered directly to your door by Royal Mail or collected from on-site post boxes. Larger parcel deliveries are accepted at the reception, but we accept no liability for losses or damages.

Is there laundry on the site?

Yes, so please don't bring any portable washing machines with you! There is on-site laundry.

Is there a charge for using Debit/Credit card?

International Students paying with a credit card or Non - EU debit card will have a 2% charge on the total amount being paid. However, there is no charge for payments using a UK or EU debit card.

Can I stay in my room over the summer holidays?

We will try and accommodate requests for summer student accommodation extensions when possible. 

Do I need to move out over the Christmas & Easter holidays?

No, your room is yours for the duration of your tenancy. You only need to move out of the room at the end of the agreement.

Will my room be inspected?

Your room/apartment will be fully inspected at least three times during your tenancy. During these inspections, we check for cleanliness, damage and for missing items.

At each inspection, you will be told if there is to be a charge for putting anything right. You will be invoiced immediately for recharges for the first two inspections and on the final inspection, a deduction will be made from your deposit.

The recharges for cleaning, damages and missing items can be found in the Tenancy Handbook.

What if my student loan is late?

If your student loan is late, contact the accommodation team at the property as they will be able to advise you.