Nova

You get 14-days cool off period (Free cancellation period) from the time you book your room to cancel your booking. If you cancel within the 14-days period, you will get a full refund of your deposit. This only applies if you have not already visited the property and the residential period has not yet started. Once the Tenancy Period starts, your cancellation rights end.

If you do not accept the tenancy agreement within the 14-days cool off period, the landlord will cancel your booking automatically and retain your booking fee.

If you wish to cancel outside the 14-days cool off Period, you may do so, but you are liable to pay any rent as per your contractual obligations in the Tenancy Agreement until you are able to find a replacement tenant to take over your room and tenancy.

What’s included in the ‘inclusive rate’?
All utilities – electric, gas and water – are included in the rent on a ‘fair usage allowance’ with hot water available 24-hours per day. Heaters are controlled individually by the tenants in their rooms. High-speed internet and Wi-Fi throughout the building, including bedrooms and ethernet cable connection in bedrooms.
Contents insurance is provided through Endsleigh insurance. Upgrades are available and details will be given out with the welcome pack.

Do I have to pay for a TV licence?
A flat-screen, 32 inch TV with 40 channels is provided in every apartment and studio. For all apartments, the TV will be situated in the lounge area – you and your flat mates will be responsible for getting a TV licence. If you are in a studio, you will also be responsible for getting a TV licence. If you’ve brought your own TV, you’ll be pleased to hear that there’s a TV aerial point in your bedroom.

What do I have to pay and when?
Students will need to provide evidence of a UK based guarantor such as a family member or friend if they would like to pay in 3 instalments – the first one of which must be paid at least 10 days in advance of the start of their tenancy.
If students are unable to provide a UK based guarantor, payment will need to be paid a year in advance, in full, at least 10 days prior to tenancy start dates.

I would like to be situated close to my friends in the same apartment block – is this possible?
Please let us have details at the time of booking and we will always try and accommodate friends and students from the same university together.

What kind of students will be living here?
A wide range of students will live here, including post-graduate students and international students.

How safe is the accommodation?
All our students are given entry fobs, giving them access to the main building and their own rooms. Our onsite security team are also present on a 24/7 basis, and CCTV is in continuous operation across the building.