Q. How do I book?
It's easy. Register on this site and follow the application procedure explained on our book now page.
Q. When is my rent due?
Your rent is split into four instalments; August, October, January and April and, where possible, coincide with the student loan payment dates.
Q. Do I need to buy a TV license?
Normal TV Licensing Authority regulations apply to any TV you bring yourself. Please note that the landlord is not held responsible for ensuring you have a TV licence.
Q. Do I need to pay council tax?
If you are a full-time student then you will not need to pay council tax.
Q. Can I live with friends?
Yes, we would be happy to make you a group booking. There is a facility on your application form to add the names of persons you wish to live in the same flat and/or room with. Your friends also need to have the same names on their application. We recommend that you and your friends return your booking forms at the same time to ensure you are allocated together.
Q. Can I change rooms?
If you move in and do not like the room, then we will, wherever possible, try and move you. This is subject to space being available. A £100 administration charge is applicable.
Q. How do I report a problem?
We have on-site maintenance on hand to ensure that the site runs smoothly.
Q. Can I change my mind?
Before signing the Assured Short Tenancy Agreement you can cancel your booking. Once you have completed and returned your Tenancy Agreement you will be liable for the full term of the contract.
Q. Does the property have an Equality Policy?
The property does not discriminate under any of the Protected Characteristics of the Equality Act 2010 and actively promotes tolerance and understanding for all.
Q. What does my Endsleigh Insurance cover?
The property has arranged some contents insurance for you with Endsleigh, the No.1 student insurance provider. This cover does not protect laptops and phones or other items when you are outside your room or all risks inside your room. It is important for you to check this cover.