Q. Can I move in early?
Yes, dependent on availability. Please speak to the booking team.
Q. Can I view the property before booking?
Of course. Viewings of rooms can be taken throughout the year with at least 24 hours’ notice needed to be given. We can also arrange Skype Viewings for you. Please inform us and we shall be more than happy to arrange a viewing for you.
Q. Can I choose a certain room?
Yes. The sooner that you book your accommodation the more likely you are of getting a certain room. Dependent on availability.
Q. How and when are rooms allocated?
Rooms are allocated on preference. Please enter preferences when booking through the website and followed up booking form.
Q. What documents do I need to bring to the property when I move in?
Please bring an official form of ID with you e.g. passport or provisional/driving license. If you have not already returned the original signed tenancy agreement you should also bring these with you.
Q. Where do I get my keys?
You can collect your keys from reception when you check in. Just come straight to the main reception with your photo ID and they will have the keys ready and waiting for you.