St Lawrence House, Bristol

Your rental will have set due dates, please check your tenancy agreement so you can familiarise yourself with when your rent is due.

There is a £50 admin charge for tenancy takeovers and room moves.

If you prefer you can also pay your rental in full at the start of your contract.

If you are unable to make your rent payment on or before the set dates for whatever reason you must inform the accommodation team at your site, either by emailing the site team, coming to the reception desk or calling the telephone number on the property web page.

Rent Payments

Full Payment

3 Installment

We offer a ‘cooling off period’ of 7 days upon receipt of your Advance Rental Payment.
If an Advance Rental Payment is not required, the 7 days ‘cooling off period’ starts when your booking confirmation email has been sent.
If you cancel within the cooling off period, you will no longer be liable for the contractual obligations set out in the tenancy agreement and we will refund your Advance Rental Payment.

If you wish to cancel your booking after the 7-day cooling off period, you will remain liable for the contractual obligation set out in the tenancy agreement.

Exceptions to this may be considered if proof is offered under the following circumstances:

• Your UK Visa application has been denied;
• You have failed to obtain the required qualifications to get into your first University of choice or;
• Extenuating circumstances e.g. ill-health, family circumstances

If you have failed to obtain your grades or your UK visa has been denied, then you must provide proof emailed to site within 72 hours. Upon receipt of the proof your booking will be cancelled, and we will refund your Advance Rental Payment. You will no longer be liable for the contractual obligations in your tenancy agreement.

If your reason for cancelling is extenuating circumstances, then proof must be emailed to site and then your request to cancel will be considered. Please be aware we are under no obligation to cancel under extenuating circumstances, and these will be dealt with on a case-by-case basis.

If you fail to send the proof within the 72-hour timescale, your Advanced Rental Payment will be retained.
If you fail to tell us until after the tenancy commencement date you will be liable for the full contract.
If you hold an AST or PRT through a university nomination, this may vary, please check with your accommodation team at site.

After you have checked in and collected your keys you lose the right to cancel your tenancy. You are liable for the full rent unless a suitable replacement is found to take over your tenancy agreement.
Only when a suitable replacement has been found and they have completed their tenancy and paid any rent due, will you be released from your tenancy liability, and we will refund your deposit provided the room was returned in an acceptable condition.

Q. Are there any reasons why I wouldn’t get the deposit back?

If your room is left is a good condition, you will not have to worry. However, if there are any damages, outstanding fees or unpaid rent, this may be deducted from your total amount.

Q. Why do I need a guarantor?

Guarantors provide us with additional financial security in the event of a change in your circumstance. If you would like to pay in instalments throughout the year, you will need a UK guarantor.

If you cannot provide a guarantor, you will need to sign a Full Payment Contract, which means your accommodation fees will be due in one lump sum payment before you begin your tenancy with us.

Q. How can I obtain the instructions on appliances within my flat?

If you require any instructions or user guides please contact your property manager who will be able to assist with this, or any of our staff on site will be able to assist with this.

Q. Are there staff available onsite?

Each Abodus site has a friendly team available to our residents 24/7. For some of our sites, an emergency contact number will be provided when staff is not onsite.