The world's largest student housing provider

Keeping you safe with our new Pandemic Shield

Booking your student home in the middle of a pandemic can be stressful - we get it, and we’re with you at every step of the way. To make it easier for you to find, book, and have a safe stay at the perfect Unilodgers student home, we’ve developed Pandemic Shield - a special-ops programme that covers every situation or concern you may run into at any point.

Under Pandemic Shield, we promise 24x7 support from a specially-appointed support team, available on a dedicated hotline and email address. The hotline and email are available to you even after you move in, and for as long as you need support. We’re also making things easier with flexible bookings, free cancellation, high standards of hygiene, and complete transparency.

If you need support ASAP, get in touch with us quickly and easily on the 24x7 Pandemic Shield hotline: +442038088408, +1 (628) 239 2444, +65 3158 4394, or write to us at [email protected] at any time.

Keep reading for more on how our Pandemic Shield safeguards you.

We take hygiene very seriously

  1. All our properties adhere to their countries’ respective national codes of conduct with respect to sanitization, quarantine, and social distancing. These standards are in keeping with the W.H.O.’s guidelines on preventing the spread of COVID-19.
  2. Details of the measures and policies adopted by each property are clearly stated on our property pages. Each property is tagged according to the pandemic-related facilities they offer.

Complete transparency, no ambiguity

  1. Under the Pandemic Shield Features section on the property pages, you will see what measures our properties are taking to ensure hygiene and safety. For example, installing hand sanitizer stations, placing social distancing markers, offering PPE kits, etc.
  2. You can also find details of pandemic-specific booking options on the property pages. These will explain whether a property offers free cancellation, or delayed check-in, or any other amendments to your booking.

Flexible with cancellations and refunds

  1. We are collaborating with our properties to offer flexible policies that let you book comfortably even if your plans are uncertain.
  2. Many of our properties are offering free cancellation now, while many more will now allow you to change your move-in date, move in early, or amend your booking in other ways.

Here for you, 24x7

  1. We’ve established a dedicated hotline for pandemic-related queries. You can get in touch with us on priority on these numbers: +44 2038088408, +1 628 239 2444, +65 3158 4394, or write to us at [email protected]
  2. We are treating pandemic-related queries and concerns as our top priority, so you get answers ASAP.
  3. Even after you have moved in, you can reach out to us on the Pandemic Shield hotline and email. We’ll be right here and happy to help you with whatever you need.
  4. Pandemic-related queries are handled by a special team of experienced senior support professionals, chosen especially for this task. They are trained and ready to help you, 24x7.

Got questions? Don’t hesitate to ask - we’re happy to share information and advice. Here are some of the questions that we think you may have on your mind. For anything else, you can contact us on our Pandemic Shield hotline or on [email protected] at any time, 24x7.

Every day brings new questions, and while we may not have all the answers (yet), we're keeping an eye on global developments and trying our best to do what's best. Watch this space.

Why should you book your student housing with us?

Finding and booking your student home can be overwhelming, and we are committed to making it safe and easy. That is why over 5 million students from over 177 countries trust us each year to find a place suitable to their needs!

Lowest price & best deals, guaranteed!

Get the lowest prices, plus Unilodgers exclusive offers that guarantee a sweet deal on every booking

Flexible is fun

Changed your mind? We don’t mind. Cancel or modify your booking easily and for free.

Smart and easy

Our online interface makes it easy for you to safely and easily browse, book, and pay online for the spaces that make you go, with just a few clicks 😍.

Real people, real time

Our easy system lets you do everything on your own. However, if you need any help, our Personal Student Advisors (who are real people, not bots!) are there to help you. From the day you start looking, until the day you move out, we offer 24x7 support.

The rent, the whole rent, and nothing but the rent.

No service charges or hidden fees - the rent is all you pay.

All. The. Choices.

With over 1.5 million student rooms, we have something to suit every preference. Studios, private rooms, shared apartments, shared rooms - we’ve got them all.